IBM is a global technology and innovation company which creates business value for clients and helps solve their problems through integrated solutions that leverage information technology and deep knowledge of organizational process. Stay connected with IBM: • IBM Hong Kong Homepage  • IBM CAMSS...

IBM is a global technology and innovation company which creates business value for clients and helps solve their problems through integrated solutions that leverage information technology and deep knowledge of organizational process.

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Technical Support Engineer

Job level Middle
Education Bachelor Degree
Location
Quarry Bay
Employment type Permanent
Benefits 5-day week, 13-month pay, Discretionary bonus, Flexible working hours, Insurance plan, Medical plan, Home office
Industry Information Technology
Job function Information Technology > System / Business Analyst
Information Technology > Engineering - Hardware
Information Technology > Application Development
Published On 17/03/2020

Responsibility

  • Obtain good and accurate understanding of client’s requirement in closed collaboration with relevant IBM, partner and client stakeholders.
  • Make assessment on complexity of client requirement and the required solution.
  • Lead technical team on technical solution development using latest technologies like Cloud Native Application, Hybrid Cloud, Automation and AI.
  • Create cost optimized and lead technical quality assurance in solution development process.
  • Participate in, and/or be responsible for the creation, harvesting, protection, and reuse of IBM's intellectual capital.
  • Participate actively in knowledge sharing activities like communities of practice, and/or other knowledge exchanges.

Requirements

  • Knowledge in architecture (cluster, server daemons of those mentioned open source software.
  • Experience in analyzing, troubleshooting, providing solutions for technical issues.
  • Investigate Linux processes including checking opened files, system calls made by Linux process, etc.
  • Using Linux command line tools, basic skill in bash scripting language.
  • Inspecting system/application logs.
  • Linux, application system, database backup/restore operation.
  • Operating and troubleshooting RedHat Cluster Suite (including GFS,CLVM)
  • Operating Kubernetes including troubleshooting, deploying cluster applications.
  • Knowledge in Ansible Playbook, capable of writing Playbook based on existing Roles

Required Expertise

  • Possess a strong background in Enterprise-level architecture design and engineering of industry standard and open source cloud technologies.
  • Possess a working knowledge of Hybrid Cloud (including Public Cloud like AWS and Azure), Containers Management (Kubernetes, Redhat OpenShift), Ansible, NoSQL database, and DevOps approach.
  • Experience in at least one of the following
    • designing and implementing highly available and scalable Cloud solutions
    • leading one or more of the following areas of a Cloud transformation journey: application modernization, cloud native application enablement, cloud migration and cloud governance.
    • architecturing containers and container orchestration tools, API, microservices, and multi-cloud management.
    • decoupled architecture framework for cloud native applications, and multiple Cloud native application patterns (web, mobile, IoT, big data)
    • across systems integration, information management business analytics and architectur
    • advanced understanding of and experience with continuous delivery development and deployment pipelines
  • Excellent written and verbal communication skills as well as business acumen and a commercial outlook

Interested parties please click Apply Now to apply job.