TECHNICAL SUPPORT ENGINEER / Asst Engineer – Europe listed MNC electronic security system

Job level Middle
Education Diploma / Certificate
Within Hong Kong
Employment type Permanent
Benefits Competitive pay, Dental plan, Insurance plan, Medical plan
Industry Security / Fire / Electronic Access Controls
Job function Construction / Property > Building & Construction
Construction / Property > Electrical & Mechanical Engineering
Engineering > Electrical / Electronic Engineering
Published On 14/01/2019
  • European listed MNC electronic security system & solution provider
  • We provide international recognised brands of equipment and installs a complete range of valuable, liability and functional electronic security solutions.
  • Main products : intruder alarm system, access control, CCTV/DVR system, ELV system etc
  • We are looking for TECHNICAL SUPPORT ENGINEER – with details as follows :
  • Handles all technical aspects of security systems;
  • To provide technical support to other teams, includes drawings, technical support engineer and technician;
  • Give technical advices and quailty supports to various department include sales, projects, maintenance, installation and CAMS;
  • Review workshop policies and procedures regularly;
  • Follow-up workshop equipment calibration;
  • Ensure sufficient coaching and products orientation has been / will be provided to new technical staff;
  • Liaise with Quality and Safety Manager to assess the technical skills of all technical staff regularly to determine the training needs;
  • Provide new products orientation to all technical staff;
  • Evaluate, develop, improve and fine-tune new products;
  • Consolidate information from heads o maintenance, installation and control room / customer care centre
  • Provide system trouble shooting for customers;
  • Observe the environmental, health and safety policy and regulations
  • Certificate in Electrical / Electronic Engineering or relevant discipline
  • At least 5-8 years of experience required in related field
  • Operating systems, backup software, database software
  • Knowledge of and ability to use equipment like mainframe computers, computer tool kits and network analyzers
  • Medical benefit
  • Dental benefit
  • Life insurance benefit
  • Candidates with less experience will be considered for the post of Asst Technical Support Engineer – 2 posts
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