Technical Support Engineer (Ref 015)

Job level Entry
Work exp Minimum 3 Years
Education Diploma / Certificate
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Within Hong Kong, Kwun Tong
Employment type Full Time
Benefits 5-day week, Insurance plan, Medical plan, MPF, Performance bonus
Industry Trading / Import & Export / Wholesale
Job function Information Technology > Help Desk / IT Support
Information Technology > IT Project Management
Information Technology > Network / System Admin
Published On 24/03/2018

Our client is a data center solution provider. They are inviting suitable candidates to join their team.

 

Responsibilities

  • Deploy, setup and support enterprise grade systems and solutions
  • Install, configure and commission IT equipments
  • Resolve customer incidents and issues in company's Help Desk system
  • Keep customers and partners informed about the status and progress of their inquiries

 

Requirements

  • Diploma or above
  • 3 years experience in field support
  • Knowledge of TCP/IP and operating systems (Windows and Linux)
  • Working experience in data center / computer room environments
  • Good understanding of data center facility equipment and systems is a plus
  • Cert/Diploma holder in Computer Studies, Information Technology, or related qualifications is preferred
  • Presentation and proposal writing skills is essential.
  • Less experience or fresh graduates will be considered as a Junior Technical Support


If this is the role for you, please by sending your resume (in MS WORD format) with your expected salary to us via our company email : or click "" !

**Due to the volume of applicants, only shortlisted candidates will be contacted.**