Technical Support Engineer (Ref 015)

Job level Entry
Work exp Minimum 3 Years
Education Diploma / Certificate
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Within Hong Kong, Kwun Tong
Employment type Full Time
Benefits 5-day week, Insurance plan, Medical plan, MPF, Performance bonus
Industry Trading / Import & Export / Wholesale
Job function Information Technology > Help Desk / IT Support
Information Technology > IT Project Management
Information Technology > Network / System Admin
Published On 24/03/2018

Our client is a data center solution provider. They are inviting suitable candidates to join their team.

 

Responsibilities

  • Deploy, setup and support enterprise grade systems and solutions
  • Install, configure and commission IT equipments
  • Resolve customer incidents and issues in company's Help Desk system
  • Keep customers and partners informed about the status and progress of their inquiries

 

Requirements

  • Diploma  or above
  • 3 years experience in field support
  • Knowledge of TCP/IP and operating systems (Windows and Linux)
  • Working experience in data center / computer room environments
  • Good understanding of data center facility equipment and systems is a plus
  • Cert/Diploma holder in Computer Studies, Information Technology, or related qualifications is preferred
  • Presentation and proposal writing skills is essential.
  • Less experience or fresh graduates will be considered as a Junior Technical Support


If this is the role for you, please apply now by sending your resume (in MS WORD format) with your expected salary to us via our company email :  info@trianglerecruit.com or click "APPLY NOW" !

**Due to the volume of applicants, only shortlisted candidates will be contacted.**