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Founded in 2000, Apex Oriental HR Consultants Limited is sourcing right candidates for our premier clients for positions in various levels.

For more information, please call us at 2333-1230 or email to cv@apexhr.hk.

Founded in 2000, Apex Oriental HR Consultants Limited is sourcing right candidates for our premier clients for positions in various levels. For more information, please call us at 2333-1230 or email to cv@apexhr.hk.

Founded in 2000, Apex Oriental HR Consultants Limited is sourcing right candidates for our premier clients for positions in various levels.

For more information, please call us at 2333-1230 or email to cv@apexhr.hk.

Technical Support Officer

Job level Entry
Work exp 1 Year To 15 Years or above
Education Diploma / Certificate
Skill DNS, Email Applications, Email Clients, Email client setup, Email architecture concepts
Language Chinese - Cantonese, English
Location
Kwun Tong Kowloon, Hong Kong
Employment type Full Time
Benefits 5-day week, Medical plan, Performance bonus
Industry Information Technology
Job function Information Technology > Help Desk / IT Support
Information Technology > Network / System Admin
Published On 06/07/2018 2018-07-06

We are looking for dynamic and high caliber technical support specialists on behalf of our client, a leading IT and communication service provider specializing in hosting and cloud application.

 

Responsibilities:

  • Provide technical support and troubleshooting to customers and resolve the technical problems
  • Conduct regular inspection to assure system quality and performance
  • Support products provisioning including Hosted Exchange, DNS, Office 365 and Azure
  • Perform on-site technical support to customers when necessary 

Requirements:

  • Certificate/Diploma holder in IT, Computer Science or related disciplines
  • 1 year or above relevant working experience in IT technical support
  • Knowledge in Linux Web Hosting, Linux Email and Linux DNS is an advantage
  • Solid technical knowledge in Email Applications, Email Clients, Email client setup, Email architecture concepts and DNS, etc.
  • Good command of spoken and written Chinese and English for telephone and email communications
  • More experienced candidates will be considered as more senior position 

Working Location: Kwun Tong

 

If you are interested in this position, please submit your CV with current & expected salary and availability (in Word format) by clicking ‘APPLY NOW’ or sending to cv@apexhr.hk or by post to Unit 2, 20/F, Malaysia Building, 50 Gloucester Road, Wanchai, Hong Kong. For more information, please contact Mr. Kong at 2333-1230.

Personal data collected will be used for recruitment purpose only. Only shortlisted candidates will be notified.