We are a leading and rapid expanding distributing company focusing on scientific laboratory products. We are looking for dynamic and ambitious professionals to join us.

We are a leading and rapid expanding distributing company focusing on scientific laboratory products. We are looking for dynamic and ambitious professionals to join us.

Technical Support Specialist

Job level Middle
Work exp Minimum 2 Years
Education Bachelor Degree
Professional Qualification Bachelor Degree or above
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Shatin
Employment type Full Time
Benefits 13-month pay, 5-day week, General holidays, Insurance plan, Maternity leave, Medical plan, Mobile allowance, MPF, Performance bonus
Industry Medical services / Pharmaceutical
Job function Medical Services > Medical Services Technician
Sales / Business Development / Customer Service > Sales Engineer / Technical Sales
Science / Lab / Research > Laboratory
Published On 26/03/2018

Responsibilities:

    • Provide technical and application support to ensure customer success and satisfaction in product's applications.
    • Support Sales team with all technical aspects of the sales process.
    • Provide product demonstrations and technical presentation.
    • Provide post sales technical and application support, including education, training and troubleshooting.
    • Share customer feedbacks and contribute in Service and product improvements.
    • Work close with engineer for product installation
    • Develop knowledge and understanding of technology and products.
    • On-the-Job, Overseas and/or local professional trainings will be provided irregularly

 

Requirements:

    • Bachelor or Master degree in biological science, chemistry or related disciplines.
    • Strong laboratory background with hands-on wet lab experience
    • Well-organized, independent, initiative and a good team player
    • Strong interpersonal, communication and presentation skills are essential
    • Good command of Cantonese, English and Mandarin.

 

We offer attractive remuneration packages to the right candidates, including basic salary (13 months), commission, 5-day work per week, travel allowance, medical insurance, MPF …etc. Interested parties please send full resume with expected salary to hr@bio-gene.com.hk or "APPLY NOW".

 

(All personal information will be kept for a maximum of three months and will be used for employment purpose only.)