EPRC Limited, founded by Hong Kong Economic Times Group in 1991, provides property information to the industry practitioners. Leveraging its expertise in market research, data mining and database management, EPRC has launched its Direct Marketing Service (DM) and Customer Knowledge Solution (CKS) in...

EPRC Limited, founded by Hong Kong Economic Times Group in 1991, provides property information to the industry practitioners. Leveraging its expertise in market research, data mining and database management, EPRC has launched its Direct Marketing Service (DM) and Customer Knowledge Solution (CKS) in 2001. Customer installed base covers large enterprises and major banks in Hong Kong and China. To cope with the development of the company, we are now seeking enthusiastic, self-motivated and result-oriented candidates to join our professional team.

Technician (Technical Support / IT Helpdesk)

Job level Entry
Work exp Minimum 1 Year
Education F.5 - F.7 or DSE
Location
Quarry Bay
Employment type
Benefits 5-day week, Competitive pay, Discretionary bonus, Medical plan
Industry Property Management / Consultancy
Job function Information Technology > Help Desk / IT Support
Information Technology > Technical Writing / Consulting
Published On 27/09/2018
ref. TEC-CS-EPRC

Responsibilities:

  • Responsible for on-site software installation, handling customer's inquiries and complaints and providing training to customers

 

Requirements:

  • Form 5 or above with 1-2 years' hands on experience in customer service or technical support
  • Good knowledge of Window Based products, tools, web internet service and Lan and Wan support
  • Pleasant and be able to provide quality customer services
  • Good communication skills in both English and Chinese and with good telephone manner
  • Experience in Customer Service or IT support would be an advantage

 

 

We offer attractive remuneration package to the right candidate including excellent career path, friendly working environment, 5-day work week, competitive salary, birthday leave, discretionary bonus and medical benefits.

 

Interested parties please complete online application form via 
https://hket.ctgoodjobs.hk/a/04805142-000

 

 

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