Harbour Grand Kowloon is a deluxe five-star hotel situated on the Victoria Harbour waterfront in the vibrant Whampoa Garden district, just a few steps from the MTR Whampoa Station Exit D2, merely eight minutes away from bustling Tsim Sha Tsui by the Hotel’s free shuttle bus, and adjacent to the...

Harbour Grand Kowloon is a deluxe five-star hotel situated on the Victoria Harbour waterfront in the vibrant Whampoa Garden district, just a few steps from the MTR Whampoa Station Exit D2, merely eight minutes away from bustling Tsim Sha Tsui by the Hotel’s free shuttle bus, and adjacent to the pier travelling to North Point. After the launch of the new tower in late 2019, the hotel features over 900 rooms and suites, five one-of-its-kind restaurants, a rooftop swimming pool and fully-equipped gym facilities available 24 hours daily, caters well to both business and leisure travellers.

Telephone Operator

Job level Entry
Work exp No work experience
Education Diploma / Certificate
Location
Hunghom
Employment type Permanent
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Front Desk / Front Office
Sales / Business Development / Customer Service > Customer service / Sales Support
Published On 09/06/2022

Working in our Food & Beverage Department, you are required to answer guests’ enquiries in a professional manner.

Welcome to join our Team if you are:

  • Diploma in Hospitality Management or other related discipline
  • Experienced individual with outstanding customer service skills
  • Excellent communication skills and telephone etiquette
  • Must be able to effectively manage multiple incoming calls and requests
  • Ability to work flexible hours

Fresh graduates will also be considered.


Successful candidates can enjoy:

  • 6 - 7 days off per month
  • 12 days annual leave
  • Free duty meal
  • Medical and dental benefits
  • Comprehensive training programs
  • Staff discount


Please apply in confidence with your resume and contact telephone number to Human Resources Department, Harbour Grand Kowloon, 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon or fax to 2180 4037 or  .

We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and used only for consideration of your application for relevant/similar post(s) within Harbour Plaza Hotels & Resorts. Applicants not hearing from us within 8 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed after the recruitment exercise when no longer required.