Experience the finest hospitality at The Park Lane Hong Kong, a Pullman Hotel, Asia's Leading Business Hotel located in the heart of Causeway Bay, 2 minute walking distance away from the subway station, within shopping, dining and entertainment districts. 834 comfortably appointed guestrooms and...

Experience the finest hospitality at The Park Lane Hong Kong, a Pullman Hotel, Asia's Leading Business Hotel located in the heart of Causeway Bay, 2 minute walking distance away from the subway station, within shopping, dining and entertainment districts. 834 comfortably appointed guestrooms and suites with breathtaking views of the famed Victoria Harbour and Victoria Park.

 

Telephone Services Agent

Job level Entry
Education Not applicable
Location
Causeway Bay
Employment type Full Time
Benefits Dental plan, Medical plan, Transportation allowance
Industry Hospitality / Hotel Services
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Catering / Hospitality > Others
Published On 21/09/2019

We are now inviting highly motivated and outgoing individuals to join our team:

Job Descriptions

  • Provide efficient telephone services of the hotel by operating telephone switchboard
  • Ensure all guest enquiries and requests are attended to in a helpful, professional yet warm and friendly manner
  • Communicate and handle department orders and pass on to follow through the job dispatch system
  • Update external and internal information of the Hotel

Job Requirements

  • Form 5 or above with 1 year relevant working experience
  • Good command in English, Mandarin and Cantonese
  • Excellent customer services and interpersonal skills
  • Proactive, detail-minded with pleasant personality

We offer competitive remuneration package including 6 days off per month, Public Holiday, Annual Leave, Discretionary Bonus, Duty Meal, Dental and Medical Coverage.

Please apply by sending your resume with present & expected salary and contact details to:

Human Resources Department

310 Gloucester Road, Causeway, Hong Kong

Tel: 2839 3628 Fax: 2504 5736

The Park Lane Hong Kong, a Pullman Hotel is an equal opportunity employer and welcome applications from all qualified candidates. All information provided by applicants will be treated in strict confidence and will be used for recruitment purpose only.