Muse Digital is an authorized distributor of Toshiba SD products, such as SD Card, micro SD card, Compact flash card & USB, drive and SSD. Besides, our group has been running the business in manufacturing & exporting memory module & USB drive for over 30 years. We are now looking for an enthusiastic...
Muse Digital is an authorized distributor of Toshiba SD products, such as SD Card, micro SD card, Compact flash card & USB, drive and SSD. Besides, our group has been running the business in manufacturing & exporting memory module & USB drive for over 30 years. We are now looking for an enthusiastic Telesales Executive to support in sales goal for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships

Telesales Executive

Job level Middle
Education Not applicable
Location
Tsuen Wan
Employment type Full Time
Benefits 5-day week, Performance bonus
Industry Electronics / Electrical Equipment
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Quality Control / Quality Assurance > Quality Control & Assurance
Sales / Business Development / Customer Service > Business Development
Published On 11/01/2019

An effective Telesales Executive must be an excellent communicator, and be comfortable presenting products over the phone as well as dealing with complaints and doubts.

Responsibilities

  • Closing sales order by telephone, WhatsApp, Wechat, PC platform and mobile tools
  • Contact potential or existing customers
  • Promote business with our company
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Sometimes visit customer when needed
  • Keep records of calls and sales and note useful information

 

 

Requirements

•Proven experience as Telesales Executive or other sales/customer service role

•Proven track record of successfully meeting sales quota preferably over the phone

•Capable to operate ERP and Microsoft office like program

•Ability to learn IT products and describe/explain them to prospects

•Excellent communication and interpersonal skills

•Cool-tempered and able to handle rejection

•Outstanding negotiation skills with the ability to resolve issues and address complaints