DHL – The logistics company for the world DHL is the leading global brand in the logistics industry. Our DHL family of divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international...

DHL The logistics company for the world

DHL is the leading global brand in the logistics industry. Our DHL family of divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 380,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, energy, automotive and retail, a proven commitment to corporate responsibility and an unrivalled presence in developing markets, DHL is decisively positioned as “The logistics company for the world”.

DHL is part of Deutsche Post DHL Group. The Group generated revenues of more than 61 billion euros in 2018.

Telesales Executive

Job level Entry
Work exp Minimum 2 Years
Education Diploma / Certificate
Location
Kowloon Bay
Employment type Full Time
Industry Freight Forwarding / Logistics / Delivery / Warehousing
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Account Servicing
Quality Control / Quality Assurance > Quality Control & Assurance
Published On 26/11/2019


Working Location:  Kowloon Bay

Reporting to Telesales Manager, you will be responsible for:
 
Responsibilities:

  • Promote and sell DHL products and services to customer, and achieve business target, growth and Key Performance Indicators (KPIs) as assigned
  • Acquire new customers, grow customer base and develop new business
  • Retain existing customers and maximize business potential
  • Daily contact to customers through outbound / inbound calls activities
  • Handle price and contract request from customers
  • Support and participate in business programs
  • Maintain customer business info, and update business activities in CRM system

Requirements:

  • HKALE / HKDSE or equivalent with full certificate with minimum 5 years’ experience / Diploma holder or above with minimum 2 years’ experience in sales or customer services. Bachelor degree holder with less experience will also be considered
  • Strong in problem solving skill
  • Excellent telephone manner and handling skill
  • Well organized and good at process oriented
  • Customer centric and result oriented
  • Familiar in industry knowledge, logistics industry is preferred
  • Good command of spoken and written English and Chinese (Cantonese & Mandarin)
  • Proficient PC skills, including MS Word and Excel
  • Able to work in a dynamic environment

Application:

Click Apply Now or apply on line via the following link: https://www.dpdhl.jobs/job/hong-kong-sar/telesales-executive/1886/13983718 and also indicate your current and expected salary, and availability in the resume. For more job opportunities, please visit our website at https://www.dpdhl.jobs/job/hong-kong-sar/telesales-executive/1886/13983718

Personal Information Collection Statement pertaining to Recruitment

DHL Express (Hong Kong) Limited (“DHL") is committed to protecting and respecting your privacy in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (the “Ordinance") and DHL’s Personal Data Protection Policy (the “Policy") at http://www.dhl.com.hk/en/legal.html#pdp.

By proceeding to respond to this recruitment advertisement you consent that we may use, retain, process, transfer or otherwise handle the personal data that we collect from you for recruitment purposes (including any other purposes directly related thereto) in accordance with the Policy.

All personal data of unsuccessful applicants will be retained for future recruitment purposes for a period of not more than two (2) years, after which such data will be destroyed.

You have the right at any time to make a data access or correction request concerning your personal data held by us. In addition, you may request us to delete your personal data that is no longer required for the relevant purposes which you have given consent. Should you wish to exercise such rights or have any question in relation to your personal data or the Policy, please contact our Human Resources Division in writing by clicking Apply Now.