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RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Telesales Officer

Job level Entry
Location
Within Hong Kong Hong Kong
Employment type
Industry Banking
Job function Banking / Finance > General / Operations
Published On 24/04/2018 2018-04-24

1.       Telesales and Customer Relationship Department is responsible for promoting products of Credit Card, Personal Loan, Mortgage and Secured OD across different customer bases and to achieve higher business performance. The Department also manages the performances of portfolio review, card authorization, customer relationship and Contact Centres in China to maximize profitability and provide quality service to the customers.

We are currently seeking high caliber professionals to join our department as Telesales Officer.

Principal responsibilities:

  • Achieve sales target by performing telemarketing activities in selling consumer assets products including Credit Card, Card Loan, Mortgage, Personal Loan, OD, etc.
  • Handle customer's complaints in an efficient and professional manner
  • Allocate the resources to handle different types of works so as to optimize the output of the section
  • Coordinate and liaise with relevant parties to ensure smooth implementation of various projects

Requirements:

  • Diploma in a related discipline OR other relevant qualifications
  • 3 years' experience in Retails Banking, Call Centre or Telemarketing business is an advanatage
  • Strong sales and customer service orientation, with ability to work under pressure
  • Proficiency in both English and Chinese, with proficiency in Putonghua an advantage

9:00-18:00 / 10:00-19:00

40.85 hours per week

Location: Kln. Bay

Full banking benefits

14-18 days AL

Quarterly incentive

HK$13,000 – 23,000 Basic (depend on experience, last salary)

For further information, please send email to venus.cheng@recruitfirst.com.hk