RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Tourism Service Officer (Fresh Welcomed / $15,500up)

Job level Entry
Work exp No work experience To 10 Years
Education Diploma / Certificate
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Within Hong Kong
Employment type Full Time
Benefits 5-day week, Competitive pay, Dental plan, Discretionary bonus, Insurance plan, MPF
Industry Travel / Tourism
Job function Travel / Tourism > Airline
Travel / Tourism > Customer Service / Guest Relations
Travel / Tourism > Reservation / Ticketing
Published On 21/07/2019

Main duties:

  • Delivering a high standard of customer service via incoming calls and emails
  • Performing ticket reservation and handling enquiries regarding to company's service
  • Resolving problems and complaints with efficiency to enhance customers' satisfaction
  • Ad hoc duties


Requirements:

  • HKCEE / HKDSE or above
  • Fluency in spoken Mandarin and English
  • Fresh graduate welcomed 
  • Part-time or full-time customer service experience is an advantage
  • Good in customer service and problem solving skills
  • Candidates with solid experience will be considered as senior


What you can expect:

  • 5 Day work week
  • Comprehensive training provided
  • Full employee benefits
  • Year-end bonus
  • Performance bonus
  • Good career path