RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Tourism Service Officer (Fresh Welcomed)

Job level Entry
Work exp 1 Year To 4 Years
Education Diploma / Certificate
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Within Hong Kong, Kowloon Bay, Tsuen Wan
Employment type Permanent
Benefits 13-month pay, 5-day week, Competitive pay, Dental plan, Discretionary bonus, Guaranteed bonus, Insurance plan, MPF, Transportation allowance, Travel allowance, Year-end bonus
Industry Travel / Tourism
Job function Travel / Tourism > Customer Service / Guest Relations
Travel / Tourism > Reservation / Ticketing
Travel / Tourism > Touring Guide / Travel Agency
Published On 25/04/2019

Main duties

  • Delivering quality service to customers via email and hotline
  • Handling complaints and requests from customers
  • Constantly contribute to achieve a high standard of customer service
  • Performing data processing to update information for company's system
  • Ad hoc duties

Requirements

  • HKCEE / HKDSE or above
  • Prior customer service experience in any industry will be an advantage
  • Good customer service and interpersonal skills
  • Proficiency in Mandarin and English
  • Fluent in Japanese or Korean is a plus
  • More experience candidates will be considered for higher positions
  • Fresh welcoemd

What you may expect

  • Good career path (MNC)
  • Comprehensive training provided in airline systems and customer service
  • Employee benefits
  • Year-end bonus and performance bonus provided
  • 5 Day work week