We are a well-established leading brand management company in Greater China specialising in distributing International niche lifestyles brands such as Neal's Yard Remedies, Christophe Robin, Absolution, Apothia, Bamford, Elemental Herbology, Le Labo, Neom, Grown Alchemist, UKA, Bondi Wash and The...

We are a well-established leading brand management company in Greater China specialising in distributing International niche lifestyles brands such as Neal's Yard Remedies, Christophe Robin, Absolution, Apothia, Bamford, Elemental Herbology, Le Labo, Neom, Grown Alchemist, UKA, Bondi Wash and The Laundress. To cope with our business expansion, we are currently looking for a high caliber candidate to join the team.

Training and Operations Executive

Job level Entry
Education Bachelor Degree
Skill Training and presentation skills
Language Chinese - Cantonese, Chinese - Mandarin, English
Location
Central
Employment type Full Time
Benefits 13-month pay, 5-day week, Dental plan, Medical plan
Industry Beauty / Health Care / Sports / Fitness
Job function Health / Fitness / Beauty Care / Recreation > Others
Human Resources > Training & Development
Sales / Business Development / Customer Service > Retail Sales
Published On 21/06/2019

Responsibilities:

  • Develop, implement and execute a new comprehensive training programme to frontline team
  • Coordinate with Operation team and Marketing team to identify future training needs on product knowledge, brand story, retail operations and selling skills
  • Conduct field coaching on Beauty Consultant (frontline staffs) to ensure the excellence in store experience
  • Collect feedback, analyze productivity and other related data to measure training and coaching effectiveness
  • Maximizing all opportunities to drive sales income from courses, products and customer experiences
  • To ensure the effective communication with back office and frontline for day-to-day store operations including store promotion & customer services, etc;
  • To handle all enquiries and ad-hoc requests from shops during retail business hours

 

Requirements:

  • Degree holder or above in business-related faculty 
  • At least 5 years’ hands-on experience in training delivery or any equivalent combination of education, coaching and customer experiences
  • Solid experience in both classroom training and field coaching, experience in hair care, skin care or fragrance field is a MUST
  • High level of competence in presentation
  • Good command of written and spoken English and Chinese
  • Independent, team player, well organized, customer-oriented & flexible to work with multi-task
  • Proficiency in using MS Word, Excel, PowerPoint and Chinese word processing

 

We offer 5-day work week, competitive remuneration package, medical benefit, monthly free goods and etc. to the right candidate.

Interested parties please send detailed resume with expected salary by clicking . OR Please click “” to submit your application.