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Harriman Property Management Limited, a wholly-owned subsidiary of the Wheelock Group, is a well-established property management company with 40 years’ management experience serving a portfolio of over 17 million square feet which comprises high-class residential estates, prime commercial buildings, industrial premises and carparks.  We treasure people as our most important asset and sincerely invite YOU to join us to advance further in service excellence.

Harriman Property Management Limited, a wholly-owned subsidiary of the Wheelock Group, is a well-established property management company with 40 years’ management experience serving a portfolio of over 17 million square feet which comprises high-class residential estates, prime commercial buildings,...

Harriman Property Management Limited, a wholly-owned subsidiary of the Wheelock Group, is a well-established property management company with 40 years’ management experience serving a portfolio of over 17 million square feet which comprises high-class residential estates, prime commercial buildings, industrial premises and carparks.  We treasure people as our most important asset and sincerely invite YOU to join us to advance further in service excellence.

TRAINING OFFICER

Job level Middle
Work exp Minimum 3 Years
Education Bachelor Degree
Location
Not Specified Unspecified
Employment type Full Time
Benefits 5-day week, Medical plan, Performance bonus
Industry Property Management / Consultancy
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Administration > Others
Security / Property Management / Safety Control > Property Management
Published On 17/05/2018 2018-05-17

Responsibilities:

  • Deliver and implement soft skill and work flow trainings to customer service and on-site frontline staff of our property management business
  • Identify training needs and develop training programs
  • Conduct on-site coaching to enhance customer service skill and knowledge
  • Assist in enhancing product knowledge and handover workflow, aligning to Corporate culture and direction
  • Monitor service quality and provide improvement recommendation
  • Develop and enhance training manuals and other training media regularly
  • Track, analyze and report training effectiveness for continuous improvement

 

Requirements:

  • University graduate with 3-4 years' solid work experience in training delivery and facilitation
  • Prior experience in property management and/or handover projects highly preferred
  • Highly customer-oriented, good communication and facilitation skills
  • Good in MS Office to include PowerPoint, MS-Word, Excel and Chinese Word Processing
  • Proactive, can-do, responsible, multi-task and enjoy team work
  • Proficiency in both spoken and written English and Chinese

 

We offer ample opportunities for career development and attractive salary package commensurate with experience and qualifications. Interested parties send your detailed resume with your present and expected salaries together via “APPLY NOW”

 

(All information provided by applicants will be treated in strict confidence and be used for recruitment purpose only)