RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Travel Consultant (1-2 years exp / 15-20K)

Job level Entry
Work exp 1 Year To 5 Years
Education Diploma / Certificate
Language Chinese - Cantonese, English
Location
Mei Foo
Employment type Full Time
Benefits 5-day week, Additional subsidies, Competitive pay, Dental plan, Discretionary bonus, Insurance plan, Medical plan
Industry Travel / Tourism
Job function Catering / Hospitality > Customer Service / Ambassador
Travel / Tourism > Customer Service / Guest Relations
Travel / Tourism > Reservation / Ticketing
Published On 30/07/2018

Responsibilities: 

  • Providing excellent service experience via phone and emails;
  • Handling customer enquiries in a professional and timely manner, including reservations, amendments, cancellations, ticket issuance and other service issues related to travel and lifestyle solutions and company’s offers;
  • Promote the company’s products and services through cross-selling or up-selling approach if needed;

 

Requirements:

  • Diploma or degree holder in tourism, hospitality or related discipline;
  • Minimum 2 years of experience in customer service.
  • Experience in travel industry will be a strong advantage;
  • A qualified accreditation in IATA or certificate holder in Travel and tourism association;
  • Good knowledge in travel products and services and global distribution system (GDS) such as Amadeus and/or Galileo. Hands-on experience in reservation and ticketing is preferred;
  • Excellent customer service mindset with the ability to handle customer requests independently;
  • Good command of both written and spoken English and Cantonese

 

Interested parties, please send your resumes by clicking