Urgent - Senior Application Support Specialist ($30k to 37k)

Job level Middle
Work exp Minimum 4 Years
Education Associate Degree
Location
Within Hong Kong
Employment type Full Time
Industry Information Technology
Job function Information Technology > Application Development
Information Technology > Help Desk / IT Support
Information Technology > Others
Published On 22/08/2019
ref. 4092952/001_84288

**An entry leadership role, supervise 1 team member in HK**

An application support role, supporting financial application. Will consider candidates with or without experience (but has strong client facing / communication skills and foundation of IT).

Client Details

Our client is an IT vendor who serves international financial services companies.

Description

You will manage a small team (You and another junior support) to provide 1st tier support on the comapny's financial application to their local banking client(s). Liaise with and escalate more challenging issues to 2nd tier team that based in Singapore.

Profile

  • Diploma or above in IT related to disciplines
  • A minimal 4 years' work experience in an IT technical support role (Application/ Software/ Helpdesk)
  • Sound knowledge of Javascript and web technologies
  • With strong interpersonal skills and a customer-centric manner
  • Able to communicate fluently in both Cantonese and English

Job Offer

The successful candidate will receive a competitive remuneration package, including:

  • 14 days annual leave
  • Medical scheme
  • Discretionary bonus
  • Training
  • Etc.

To apply online please click the Apply button below. For a confidential discussion about this role please contact Roger Hon-Kit Liu on +852 2848 9542