Digital Transaction Limited (DTL) is a high-performance blockchain technology and service provider that aims to establish a network of trusted organizations intended to deter malicious attempts, validate new transactions quickly, and satisfy the concerns of the regulators and government bodies. Our partners...

Digital Transaction Limited (DTL) is a high-performance blockchain technology and service provider that aims to establish a network of trusted organizations intended to deter malicious attempts, validate new transactions quickly, and satisfy the concerns of the regulators and government bodies. Our partners include the Hong Kong Airport Authority.

We are in our expansion phase. Our goal is to reach IPO in the next few years. We are looking for self-driven and passionate individuals to join our dynamic team.

Vice President, Infrastructure and User Experience

Job level Senior
Education Bachelor Degree
Location
Within Hong Kong
Benefits 5-day week, Competitive pay, Dental plan, Discretionary bonus, General holidays, Insurance plan, Maternity leave, Medical plan, MPF, Paternity leave, Performance bonus, Shuttle bus, Social & recreation facility, Statutory holidays, Stock option
Industry Information Technology
Job function Information Technology > Product Management / Development
Published On 24/12/2019
Tags

Our people are among the brightest and the most passionate in the industry that thrive on being the first to solve problems.

 

Role:

This untraditional department is responsible for not only the traditional infrastructure support but also management of the user experience, as we shall deploy our own products for our own use. We feel that our own experience as a user is the best way to provide customer support to sales and feedbacks to engineering.

CORE RESPONSIBILITIES

  • Build, manage and mentor a small tiger team
  • Internal infrastructure matters: Install, operate, maintain and manage all hardware and software system and tools for the daily operation of the company, including office and business software, AI tools, software PBX, PC and Servers, and switch/routers
  • Install, manage, and operate the user experience infrastructure for evaluating our own inventions
  • Migrant and merge the blockchain functions tested in the user experience infrastructure into the company operating infrastructure
  • Provide feedbacks gained from the user experience to engineering
  • Provide customer and installation support for the sales organization
  • Expect travel to China and internationally

CORE QUALIFICATIONS:

  • Bachelor’s Degree, master’s degree preferred, in software, information system, and/or business
  • Fluent in English
  • Cantonese and Mandarin (strongly preferred to speak fluently, but not required)
  • A minimum of ten years software support experience relating to UNIX-like system
  • Familiar with the PC and MAC environments
  • Management experience is preferred but the actual technical experience in software support is more important
  • Proven track record of software support

CORE COMPETENCIES

  • Motivate to experience new technologies and unknowns
  • Treasure, and tolerate if necessary, exceptional talents
  • Think out of the box
  • Results-oriented: with a desire and ability to manage to objective success metrics
  • Autonomous: You can take any task ran with it. No hand holding necessary
  • Wickedly resourceful: Can improvise new tactics, channels, and unexplored opportunities
  • Positive: We like fun, bubbly and funny people!

Environment:

  • Start-up: minimum secretarial and clerical supports.
  • Team player and co-operative.
  • Committed, agile and passion.
  • No-smoking in the building.
  • Fast paced, dynamic and make it happen culture.
  • Workday: Typically Monday through Friday, ad hoc on Saturday.
  • Hours: (9:00 am to 6:00 pm, and as necessary due to business needs).

 

Digital Transaction Limited is an equal opportunity employer. We value diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, birth place, gender, sexual preference, age, and marital status.