CL Computers Group is a Pan-Asia information technology company, founded in 1979. Emerged from the engineering team of the Group, CL Technical Services Ltd is now the largest subsidiary of the Group. The Company provides service outsourcing, one-stop IT services, warranty and maintenance service, call...

CL Computers Group is a Pan-Asia information technology company, founded in 1979. Emerged from the engineering team of the Group, CL Technical Services Ltd is now the largest subsidiary of the Group. The Company provides service outsourcing, one-stop IT services, warranty and maintenance service, call centre and helpdesk service, installation and rollout service as well as recruitment & secondment service to many major corporations of diversified business natures. We aim to assist her clients the IT support functions which enabling them to increase their service capabilities and focus on developing the core business. 

Voice Engineer (IPT)

Job level Middle
Education Associate Degree
Location
Within Hong Kong
Employment type
Industry Information Technology
Job function Information Technology > Engineering - Network
Information Technology > Engineering - Hardware
Information Technology > Network / System Admin
Published On 23/10/2018
ref. CLTS00366_154018431689528

Duties:

  • Support a wide range of voice products including PBX, VoIP, SIP, etc. movement, change and maintenance
  • Responsible for the daily operation and administration work in the areas of Voice and Network aspect
  • Carry out Operation Center routine jobs as per defined procedures and work instructions
  • Develop documentation manual and provide briefing session of operation team
  • Act as the 1st customer contact point/technical helpdesk agent
  • Work closing with internal and relevant parties or service restoration, planned maintenance, drill or disaster recovery

Requirements:

  • High Diploma or above Holder in Electronic Engineering, Computer Engineering, Information Technology or equivalent
  • 2-5 years’ experience in IPT/Networking installation or maintenance support
  • Holder of CCNA\CCNP and collaboration has advantage
  • Excellent interpersonal and presentation skills, and have a mature responsible and self-motivating attitude
  • Good customer services and able to work under pressure
  • Able to work independently

If interested for the above position, please send detailed resume with current and expected salary as well as date of availability by sending email to CLTS' Application Email Address by clicking

For more job opportunity, please visit our website: www.clts.com

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