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W is a destination, more than a hotel. A contemporary lifestyle brand infused with the energy of non-traditional luxury. Our philosophy is to cultivate innovative talent who represent the witty, warm and welcoming environment W is known for. Through unique recruitment and talent training, our W culture comes alive, creating the “WOW" experiences and magic our guests will remember.

W is a destination, more than a hotel. A contemporary lifestyle brand infused with the energy of non-traditional luxury. Our philosophy is to cultivate innovative talent who represent the witty, warm and welcoming environment W is known for. Through unique recruitment and talent training, our W culture...

W is a destination, more than a hotel. A contemporary lifestyle brand infused with the energy of non-traditional luxury. Our philosophy is to cultivate innovative talent who represent the witty, warm and welcoming environment W is known for. Through unique recruitment and talent training, our W culture comes alive, creating the “WOW" experiences and magic our guests will remember.

W Experience Agent

Job level Entry
Education Bachelor Degree
Location
Tsimshatsui Kowloon, Hong Kong
Employment type Full Time
Industry Hospitality / Hotel Services
Job function Catering / Hospitality > Front Desk / Front Office
Published On 19/06/2018 2018-06-19

 

Role Descriptions

Responsible for providing a warm welcoming experience for the limousine arrival guest, and creating an ongoing welcoming throughout guest’s stay.

Create a WOW experience for guest by attending to their needs and prepare personalized welcome amenity, and seize every opportunities to provide our Whatever/Whenever service commitment. 

Performing Wired (Business Centre) duties to supporting guests’ needs on general administration functions. Providing administrative supports to the Welcome department (Front Office).  

 

Job Requirements

Experience - any experience in guest contract position
Education - bachelor degree in hospitality or relevant discipline, fresh graduates are welcome
Technical/ functional competencies - experience in computer skills (Microsoft Words, Excel & Powerpoint). Knowledge of Opera, POS system is a plus.
Language skills - fluent in Cantonese, English & Mandarin

W Look - appear confident, well-groomed
W Personality - warm, welcoming, smiling and pleasant
You + You = W - collaborate, embrace differences
Whatever / Whenever - fulfill desires & grant wishes, customize experiences
Get It Done… Make it Happen - own it, get it done creatively, think and act proactively, do it with style.
​Act with professionalism & integrity; learn, develop and adapt to change

 

 

We offer promising career opportunities and excellent remuneration packages. Interested parties may apply by sending your full resume stating your expected salary to Director of Human Resources, W Hong Kong, 1 Austin Road West, Kowloon Station, Kowloon, Hong Kong or fax to 3717 2756 or email to [ Apply Now ].

Data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.

 

Marriott International is the largest global hospitality company with 30 hotel brands represented in over 6,000 properties in 122 countries and growing.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.