With over 100 years of history, Jebsen Group enables some 200 of the world’s leading consumer, beverage, industrial and motors products and their brands to successfully market and distribute their products throughout the Greater China region. Jebsen’s success has been made possible through our commitment...

With over 100 years of history, Jebsen Group enables some 200 of the world’s leading consumer, beverage, industrial and motors products and their brands to successfully market and distribute their products throughout the Greater China region.

Jebsen’s success has been made possible through our commitment to our partners, to our communities, and to our most valuable asset – our people. We offer dedicated and talented individuals the opportunity to engage with a family of premium global brands. Employees who pursue excellence are given a diverse platform that provides continuous development and career exposure.

Jebsen is the official dealer of Porsche cars in Hong Kong and Macau. People aspire to develop an unrivalled career in a diversified business environment are now invited to join us in the following position:

Warranty Specialist 保修專員 (Ref. PORSCHE-F044)

Job level Entry
Work exp Minimum 2 Years
Education F.5 - F.7 or DSE
Location
Hunghom
Employment type Full Time
Benefits 5-day week, Insurance plan, Medical plan, Performance bonus
Industry Automotive / Motor Vehicles
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Engineering > Mechanical Engineering
Logistics / Transportation > Couriers / Drivers
Published On 30/08/2019

 工作內容:

  • 於香港保時捷售後服務中心工作,提供高品質的保修索賠服務
  • 處理和解決尊貴客戶的保修索賠專案,建立尊貴客戶保修檔案
  • 管理保修舊件,及時返還保時捷廠要求的保修配件
  • 核對保修申請數量,確認保時捷廠返還的索賠費用
  • 確認保時捷認可保修的數量、類型與費用
  • 依據售後服務經理的要求,提交相關文件及報表
  • 主動處理有關客戶及部門電話查詢,就查詢內容尋找解決問題的方法
  • 與維修服務顧問車間主管及維修技術員緊密聯繫,以確保維修中心的運作正常
  • 須穿著制服,遵守公司業務運作流程及守則


入職要求:

  • 專上教育,修讀相關文憑或證書課程
  • 最少2年的客戶售後服務/汽車行業經驗
  • 持有學徒畢業證書,具汽車維修、電子機械知識優先
  • 必須持有私家車及輕型貨車駕駛執照
  • 具良好溝通及人際技巧,流利粵語、英語及普通話
  • 懂中英文打字及MS office 操作
  • 主動積極,嚴謹認真,獨立有耐性
  • 有興趣於客戶服務/汽車維修/汽車行業發展之人士

 

 

對以上職位感興趣的申請者,請將您的簡歷和期望薪酬通過以下電郵發送至人力資源部。

如需瞭解捷成集團更多資訊,請登陸集團網站www.jebsen.com或者以下途徑:

新浪微博:     http://weibo.com/jebsengroup

微信:             ID: jebsen1895

LinkedIn:         Jebsen Group

 

申請者提供的所有資訊將僅限於招聘用途。

 

在這裡,成就成功。