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RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer...

RecruitFirst is the fastest growing human resource consultancy in the Asia Pacific. We are focused on providing our clients temporary, contract and permanent employment solutions, ranging from support to management roles. Our specialization lies in the Banking and Finance, Insurance, Fast Moving Consumer Goods (FMCG), Luxury Retail and Infocommunications sectors.

Premise on our mission to help people find better jobs and organizations find better people, RecruitFirst is dedicated to ensuring that the best candidates and employers are connected via the rigorous recruitment processes and extensive database that we are continuously developing.

Well Known Coffee Brand - Call Centre (Office Hour - Mon to Fri !! // $14K – 18K)

Job level Entry
Location
Within Hong Kong, Hong Kong Island, Central , , Hong Kong Island, Hong Kong, Hong Kong, Hong Kong
Employment type
Industry Catering / Food & Beverage
Job function Sales / Business Development / Customer Service > Customer service / Sales Support
Sales / Business Development / Customer Service > Telemarketing / Call Centre
Published On 18/09/2018 2018-09-18

Location:

Kowloon Bay

Responsibilities:

  • Understand the customer request/complaint by using the most appropriate mail/email/social media personalize answer when needed
  • Handle customer enquiries and complaints in a professional and timely manner
  • Maintain good relationship with both premier customers and new customers
  • Follow up the brand machine breakdown cases
  • Involve in taking order, checking orders in progress, reformulating order, cross- and up-selling

 

Requirements:

  • 1 year of call center experience is preferred
  • Good command of both written and spoken English and Mandarin
  • Excellent communication skills
  • Keen to develop a career within the customer service field

*Fresh graduates is also welcome*

 

Benefits:

  • 13th month salary
  • 5 days work per week (Monday to Friday)
  • 8 working hours plus 1 hour lunch time
  • Fast track career progression
  • On-the-job training
  • Life insurance and medical insurance

 

Interested Parties, Please send cv to kittykwok@recruitfirst.com.hk or contact 68493826 / 39900383 Kitty Kwok