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Tag: Call Centre

有「獎」有「識」 建構高效客服團隊

電訊業務日趨多元化,顧客服務中心 ( Call Centre ) 在人才培訓及支援上亦要相應配合。香港電訊顧客服務中心,便從「識」及「賞」入手...... ...

Verizon Wireless to shut offices affecting 5,200 workers

Verizon Wireless, the biggest U.S. mobile-phone carrier to close five customer-service call centres in a cost-cutting move. ...

ANZ bank considers call-centre job cuts in Victoria

Australia & New Zealand Banking Group, the nation’s third-largest bank by market value, is considering job cuts at its call centres in Victoria. ...

As Philippines booms, overseas workers return home

Filipinos are returning to jobs back home, a sign of confidence in Asia’s fastest-growing economy that for decades has seen millions leave in search of better prospects overseas ...

Waiting for the trickle

Philippines’ jobseekers yet to benefit from country’s economic rise as jobless level climbs to second highest in Asia-Pacific. ...