IT Technical Support Officer ($15-20K)

Key Responsibilities

• System Maintenance & Support: Perform routine maintenance and technical support for PC LANs, user workstations, and standard office equipment to ensure optimal uptime.

• Relocation & Infrastructure Support: Assist in site preparation, network cabling connections, and inventory documentation for user offices and data center relocations. Verify cabling connections and assist in system verification testing post-relocation.

• Vendor & Stakeholder Liaison: Coordinate closely with different departments and external service contractors for ongoing maintenance and technical enhancements.

• AV & Meeting Coordination: Assist in setting up online meetings, video conferencing equipment, and related technical facilities within the office.

• Field Support: Travel to and provide on-site technical support across various user offices and data centers throughout Hong Kong.
  
  

Job Requirements

• Higher Diploma / Degree in Computing subjects

• At least 1 year experience in IT Support

• Proven knowledge and/or hands-on experience in the control, administration, and operation of Microsoft Windows and Windows Server environments.

• Demonstrated experience in PC LAN support and troubleshooting.

• Good communication skills to effectively liaise with contractors and internal government stakeholders.