Senior Business Analyst (Tender Preparation, RFI)

Job Description:

• Perform as a Senior Business Analyst role to lead business-facing requirements gathering, support the business process review (BPR), validate the operational feasibility of the proposed to-be processes and use cases, and convert business needs into functional tender requirements;

• Support and monitor the Feasibility Study contractor's BPR activities

• Review and validate as-is process maps, pain points, bottlenecks, manual processes, data silos and operational inefficiencies identified by the FS contractor, ensuring that they accurately reflect frontline and management needs; - Review and refine to-be processes and use cases

• Prepare implementation tender specifications based on the Feasibility Study, BPR, request for information (RFI) and market assessment output

• Perform tasks as assigned by supervisor.
  
  

Requirement Details:

• Bachelor / Master degree in Health Informatics (HI), Public Health, or a related discipline

• At least 8 years post-qualification information technology experience of which at least four years must be in a business analyst or senior user liaison role.

• Proficient in business analysis, business process review, process re-engineering, requirements management, user engagement, service transformation or IT-enabled business change

• Proven experience in eliciting and documenting business requirements through multi-stakeholder interviews, workshops, workflow walk throughs, document review, observation, surveys or other structured methods

• Experience in preparing as-is and to-be process maps, use cases, user stories, functional requirements, acceptance criteria, process option evaluation, stakeholder matrices, training needs analysis and change management materials

• Experience in supporting FS, RFI exercises, tender preparation, user acceptance testing, service rollout or contractor deliverable review would be an advantage

• Possess high proficiency in English and substantial experience for compiling project deliverables such as tender documents

• Proven BA or HI experience working within a health informatics company, healthcare provider, or government health organization. company/organisation would be highly advantageous

• Certification in Business Analysis (such as CBAP, PMI-PBA) is considered a strong advantage.