Helpdesk Agent (Shek Mun, immediate available)

Job Duties:

• Responding promptly to customer inquiries.

• Communicating with customers through various channels.

• Acknowledging and resolving customer complaints.

• Processing orders, forms, applications, and requests.

• Keeping records of customer interactions, transactions, comments, and complaints.

Job Requirement:

• F.5 or above

• Good command of both spoken and written English, Cantonese & Mandarin is a must

• Good interpersonal skill, telephone manner and service attitude

• On the job training will be provided

• HK Permanent Resident is required