Systems & Infrastructure Support Specialist (SAN, Over $40K)

Job description:

• Deliver comprehensive system and database support for existing computer systems, including managing hotline inquiries, performing diagnostics, and restoring operations during incidents.

• Undertake administrative duties, including the compilation of statistics and the preparation of returns.

• Coordinate equipment and service procurement while maintaining stringent inventory control.

• Ensure the stability of current systems through proactive database and system administration.

• Resolve system and database malfunctions promptly upon incident occurrence.

• Execute maintenance support, encompassing the implementation and upgrading of both hardware and software assets.

• Document all incidents, problems, and resolutions accurately within the ticketing system.

• Conduct research to develop and recommend policy guidelines and procedural improvements.

• Create and maintain comprehensive system documentation.
  

Requirements:

• Higher Diploma or Degree in Information Technology or its equivalent

• At least 3 years’ experience in Commvault Backup, Microsoft Windows Server, Microsoft IIS, MSSQL Database and VMware ESXi System support

• Experience in systems analysis and design

• At least 3 years’ experience in:

  • Storage Area Network 

  • System Implementation and Maintenance/Support

  • IT Audit

• At least 2 years’ experience in: 

  • System Backup Operation

  • Microsoft Internet Information Services

  • Server Virtualisation Technology

  • Windows Server 2008/2012