Senior Infrastructure Engineer / Senior Windows Platform Specialist (over $55K)

Job Duties:

• Administer, maintain, and enhance a large-scale Windows Remote Desktop Services (RDS) environment.

• Manage and support RDS servers, profile servers, and related infrastructure components.

• Perform deployment, configuration, system hardening, troubleshooting, and performance tuning of Windows Server platforms.

• Implement and maintain security policies through Group Policy Objects (GPOs) and industry best practices.

• Apply and support CIS Windows Server security benchmarks, including troubleshooting issues arising from hardening activities.

• Monitor system and network availability using enterprise monitoring solutions.

• Investigate and resolve infrastructure incidents, system alerts, and service disruptions.

• Collaborate with internal teams and customers to ensure system stability, security, and performance.

• Provide after-hours technical support when required for maintenance activities and critical incidents.
  

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related discipline.

• Minimum 5 years of solid hands-on experience supporting Windows Server environments.

• Proven experience in:

  • Windows Remote Desktop Services (RDS)

  • RDS Profile Servers

  • RDS deployment, configuration, security hardening, and troubleshooting

• Strong knowledge of Windows Group Policy (GPO), including:

  • Operating System hardening

  • User disk quota management

  • RDS lockdown and security configuration

• Experience implementing and supporting CIS Windows Server Benchmarks.

• Hands-on experience with enterprise monitoring platforms, such as:

  • SolarWinds Network Performance Monitor (NPM)

  • OpenText Network Node Manager i (NNMi)

  • PRTG Network Monitor

• Familiarity with SNMP polling and trap-based monitoring.

• Good command of written and spoken English and Chinese.

Preferred Qualifications

Candidates with the following experience will have a distinct advantage:

• Previous experience working for an IT System Integration (SI) company.

• Hands-on involvement in the implementation or maintenance of HKSAR Government IT projects

• Direct technical support experience rather than purely project management or supervisory responsibilities.

• Knowledge of ITIL best practices

• Experience with service management and ticketing platforms

If interested for the above position, please send detailed resume with current and expected salary as well as date of availability through Apply now.

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