公司簡介
CL Technical Services Limited was established in 1994 and started providing IT contract staff services to our clients since 1998. As a trusted recruitment agency in Hong Kong, we specialize in the provision of one-stop recruitment & secondment services to some major corporations. Building on our years of experiences in recruiting IT talents, we provide candidates to different governmental departments and bureaus across different job categories. Approach us to find a right job!
Key Responsibilities:
Handle user enquiries via phone, email, and online platforms
Troubleshoot and resolve common hardware, software, and application issues
Track and update support tickets through an issue tracking system
Assess and prioritize issues based on business impact and urgency
Follow up with users and provide regular progress updates
Provide system administration support, including user access rights and new user setup
Provide on-site technical support and perform outdoor duties across various sites as required
Collaborate with internal IT, development, and business teams
Perform other tasks as assigned by supervisor
Requirements:
Higher diploma or equivalent in Computer Science, IT, or related discipline
At least 1 year of IT Helpdesk or Technical Support experience
Hands-on experience in diagnosing and resolving hardware, software, application, and production database issues
Experience with issue tracking systems (e.g. Jira, Azure DevOps)
Strong communication and interpersonal skills
If interested for the above position, please send detailed resume with current and expected salary as well as date of availability through Apply now.
For more job opportunity, please visit our website: www.clts.com
The personal information collected is strictly for recruitment purpose only
職位詳情
- 工作經驗
- 1年
- 學歷
- 副學士
- 行業
- 資訊科技
- 職能
- 資訊科技 > 服務諮詢 / 技術支緩
- 地區
- 九龍灣
- 月薪 (HKD)
- HK$15,000 – HK$17,000
- 僱用類型
- 全職
- 福利
- Medical plan
- 發佈日期
- 2026年11月6日