CLAIMS OFFICER marine cargo insurance - ship owner, liner feeder, forwarder & logistics (Wanchai/5 days work)

JOB DESCRIPTION : 

• Manage end-to-end marine cargo claims, including losses, damages, shortages, and theft.

• Evaluate liability, interpret insurance policy terms, and negotiate settlements with cargo owners, insurers, and freight forwarders.

• Coordinate renewal of insurance policies and maintain regular liaison with insurance brokers, underwriters, and cargo insurers.

• Maintain accurate and up-to-date claims registers and supporting documentation for audit and compliance purposes.

• Provide internal guidance to commercial and logistics teams on liability clauses, standard operating procedures, and risk exposure in contracts and bills of lading.

• Prepare reports and updates for senior management on claims trends, exposures, and recovery progress.

• Work independently and report directly to the Director.

IDEAL CANDIDATE :

• Minimum 3–5 years of hands-on experience handling cargo and/or marine liability claims, preferably within shipping, logistics, or insurance.

• Bachelor's degree in a related discipline (e.g., Logistics, Maritime Studies, Business, Law, or equivalent).

• Strong analytical and problem-solving skills, with sound judgment on liability and settlement decisions.

• Excellent communication and interpersonal skills, with the ability to influence stakeholders and guide teams through process changes and new workflows.

• Highly organised, detail-oriented, and able to manage multiple claims simultaneously under tight deadlines.

• Excellent written and spoken English and Chinese (Cantonese and Mandarin).

TERMS & BENEFITS :

• Five-day work week

• 12 days of annual leave

• Birthday leave

• Medical insurance

• Performance bonus 

TO APPLY for this job or similar jobs :

Please email your CV with salary expected to 立即應徵

JPC Recruiting Services was established in 1990 and is a Hong Kong–based recruitment firm providing general recruitment and executive search services.
JPC Recruiting Services 於 1990 年成立，是一家總部設於香港的專業招聘公司，提供招聘及獵頭服務。
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