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EBRO EXECUTIVE SEARCH LIMITED

Call Center Manager (Tourism / Hospitality)

公司簡介

Ebro is a professional HR consultancy providing permanent / temporary recruitment, outsourcing services and other HR solutions to corporates in the Asia Pacific. Our specialized areas:

  • Banking & Finance
  • Property & Construction
  • Information Technology
  • Engineering
  • Legal & Professional Services
  • Luxury Retail
  • Top Executives

For general enquiry, please send email to [email protected]

 

The Job

  • Client: The Call Center of a Premium Vacation Club
  • Position: (Assistant) Call Center Manager
  • Responsibilities: To manage daily operation and maintain service standard of the customer service center - Staff training and coaching; Monitor & evaluate service standard and identify areas of improvements, Resolve complaints.
  • 5-day work. $30K (Negotiable)

 

Requirements

  • Secondary educated or above
  • Min. 8 years call center experience of which at least 3 years should be managerial level
  • Relevant experience in hospitality industry preferred but not a must
  • Excellent presentation and people management skills
  • Proactive and result oriented
  • Good command of spoken English and Chinese.
  • Good experience in computer application

 

應徵方法

Applicants please send resume with current & expected salary to 立即應徵

職位詳情

工作經驗
6年 – 15年或以上
學歷
證書 / 文憑
行業
款待 / 酒店
職能
銷售 / 業務發展 / 顧客服務 > 客戶服務 / 銷售支援, 銷售 / 業務發展 / 顧客服務 > 銷售管理, 銷售 / 業務發展 / 顧客服務 > 電話營銷 / 客服中心
語言
Chinese - Cantonese, Chinese - Mandarin, English
地區
香港境內
月薪 (HKD)
HK$28,000 – HK$32,000
僱用類型
全職
福利
5-day week, Discretionary bonus, General holidays, Insurance plan, Medical plan
發佈日期
2026年7月23日
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