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EBRO EXECUTIVE SEARCH LIMITED

Customer Service Supervisor / Officer (Airline - Call Center)

公司簡介

Ebro is a professional HR consultancy providing permanent / temporary recruitment, outsourcing services and other HR solutions to corporates in the Asia Pacific. Our specialized areas:

  • Banking & Finance
  • Property & Construction
  • Information Technology
  • Engineering
  • Legal & Professional Services
  • Luxury Retail
  • Top Executives

For general enquiry, please send email to [email protected]

 

The Job

  • Client: The CS Hotline of a renowned Airline
  • Position: Customer Service Supervisor / Customer Service Executive
  • Responsibilities: You will be based in the call center and work under the member service hotline of the Airline. You will answer inquiries from world-wide members on flight schedule, ticket reservation, updates on member privileges, handling complaints, etc
  • $15-28K basic salary. 5-day work. Medical. Year-end bonus. Performance Incentive. $2-3K shift allowance.

 

Requirements

  • Secondary educated
  • 1 year or above experience in customer services
  • Relevant experience in call center environment will be an advantage but not a must
  • For Supervisor position, relevant supervisory experience in call center environment is required
  • Strong passion in travel industry
  • Good customer service skills
  • Good command of spoken English and Chinese
  • Speaker of a third language (Putonghua / Japanese / Korean, etc) will be an advantage
  • Candidates without previous CS experience but possess strong interest in the industry are also welcome

應徵方法

Applicants please send resume with current & expected salary to 立即應徵

職位詳情

工作經驗
沒有工作經驗 – 15年或以上
學歷
中五至中七或DSE
行業
旅遊 / 觀光
職能
銷售 / 業務發展 / 顧客服務 > 客戶服務 / 銷售支援, 銷售 / 業務發展 / 顧客服務 > 電話營銷 / 客服中心, 旅遊 / 觀光 > 預訂 / 票務
地區
香港境內
福利
5-day week, Discretionary bonus, Medical plan, Performance bonus
發佈日期
2026年7月21日
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