Customer Service Officer (Call Center - Hotel / Public Utilities / e-Payment / IT / Bank)

公司簡介

Ebro is a professional HR consultancy providing permanent / temporary recruitment, outsourcing services and other HR solutions to corporates in the Asia Pacific. Our specialized areas:

Banking & Finance
Property & Construction
Information Technology
Engineering
Legal & Professional Services
Luxury Retail
Top Executives

For general enquiry, please send email to [email protected]

The Job

Client: Call Center for 1) Hotel, 2) Public Utilities, 3) e-Payment platform, 4) IT Services
Position: Customer Service Officer
Responsibilities: Answering inbound call (No selling), handling customers' inquiries and resolving complaints:
- Hotel: reservation and facilities bookings (day shift)
- Public Utilities: installation and maintenance services, billing (day shift)
- e-Payment: account opening, billing (day shift)
- IT Services: system technical support (day / night shift)
- Virtual Bank: eBanking services (day / night shift)
$15-20K. 5 days per week. Medical. Bonus

Requirements

Secondary educated or above
1 year experience in customer services
Good communication and phone manner
Good command of spoken English, Cantonese and Putonghua
Willing to work on shift hours and public holidays.

應徵方法

Applicants please send resume with current & expected salary to 立即應徵

職位詳情

工作經驗: 少於1年 – 10年
學歷: 證書 / 文憑
行業: 旅遊 / 觀光
職能: 銷售 / 業務發展 / 顧客服務 > 客戶服務 / 銷售支援, 銷售 / 業務發展 / 顧客服務 > 電話營銷 / 客服中心, 旅遊 / 觀光 > 客戶服務 / 客戶關係
地區: 香港境內
發佈日期: 2026年7月30日

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