(Senior) Customer Service Executive (Shopping Mall - Concierge / CS Hotline)

公司簡介

Ebro is a professional HR consultancy providing permanent / temporary recruitment, outsourcing services and other HR solutions to corporates in the Asia Pacific. Our specialized areas:

Banking & Finance
Property & Construction
Information Technology
Engineering
Legal & Professional Services
Luxury Retail
Top Executives

For general enquiry, please send email to [email protected]

The Job

A Property Developer
Position: (Senior) Customer Service Executive
Responsibilities:
- Concierge - Acting as the front-line representative. Greeting shoppers / customers. Answering customer inquiries on events and promotional campaigns. Gift redemption. Handling complaints and provide assistance to customers when needed.
- Hotline - Answering inquiries on shopping mall facilities, seasonal events and promotional campaigns. Resolving complaints.
$17-23K. 5-day. Medical. Bonus

Requirements

Secondary educated or above
Min. 1 year customer services experience preferably gained in travel / hospitality / property industry
Good communication skills
Polite, pleasant, friendly
Good command of Cantonese, English, Putonghua
Willing to work on shift.
More experienced candidates will be considered as Senior CS Executive.

應徵方法

Applicants please send resume with current & expected salary to 立即應徵

職位詳情

工作經驗: 1年 – 15年或以上
學歷: 中五至中七或DSE
行業: 物業管理 / 物業顧問
職能: 餐飲 / 款待 > 客戶服務 / 服務大使, 保安 / 物業管理 / 消防 > 物業管理, 旅遊 / 觀光 > 客戶服務 / 客戶關係
地區: 香港境內
僱用類型: 長期
福利: 5-day week, Discretionary bonus, General holidays, Medical plan, Paid overtime
發佈日期: 2026年7月15日

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