SALES EXECUTIVE / ACCOUNT MANAGEMENT (25K-30K X 13) - US fine fashion jewellery brand (Hunghom/5 days)

Company Overview

• We are a US fine fashion jewelry brand, with fully integrated operations spanning design, gem cutting, manufacturing, and marketing. From exotic gem cutting to the creation of one-of-a-kind masterpieces by master artisans in its in-house facility, the company is committed to delivering exceptional craftsmanship, creativity, and quality at every stage of the process.
• The brand is showcased in premium retail locations across 25 countries, reflecting its strong global presence, distinctive product identity, and reputation for excellence in the fine jewelry market.

Role Mission

• You will play a key role in serving and managing existing clients and accounts, ensuring strong customer relationships, repeat business, and high-quality account servicing. 
• This role focuses on maintaining customer satisfaction and supporting sales growth through excellent client engagement, without the need for new client development.

Role Summary

• Reporting to the Sales Manager, the successful candidate will be responsible for handling existing customers and assigned B2B accounts only, with a focus on account servicing, order follow-up, and customer relationship management. 
• This position is ideal for a proactive sales professional with a background in jewelry or luxury goods, who enjoys delivering service excellence and representing a premium brand.

• Manage and service existing customer accounts to ensure smooth order processing and long-term business growth.
• Maintain and develop strong relationships with existing customers and assigned B2B accounts.
• Coordinate daily sales activities, including follow-up on orders, product enquiries, and account servicing.
• Work closely with internal teams to ensure timely support and customer satisfaction.
• Participate in local and overseas jewelry exhibitions, engaging customers and converting opportunities into actual sales.
• Support sales planning and related business activities as required.
• Travel occasionally for exhibitions and business meetings.

Ideal Candidate

• 2+ years of experience in jewelry sales, account management or customer service, or equivalent.
• Proficient in English and Cantonese.
• Able to work independently as well as collaboratively within a team.
• Proficient in MS Office applications.
• Outgoing, customer-oriented, and able to perform well under pressure.
• A positive attitude, strong communication skills, and a genuine interest in premium jewelry products are highly desirable.

Terms & Benefits

• 5-day work week, Monday to Friday, 9:30 a.m. to 6:30 p.m.
• 13-month salary plus performance bonus
• Medical insurance
• Occasional travel for jewelry exhibitions
• Opportunity to represent a globally recognized fine jewelry brand
• Supportive working environment with room for growth and development