Customer Services Assistant (Gatehouse) 客戶服務助理(閘口)

The Role
The job holder’s major responsibilities are to:

• Assist in gate operations including container weighing and inspection

• Monitor gate movement

• Handle shipping/car carrier documentation and container appointments

• Handle dutiable / detained / damaged / rejected container

• Provide counter service for trucker

• Process data in a timely, accurate manner

• Handle hotline enquiry

The Person
The ideal candidate should have / be:

• Form 5 (HKCEE) / Form 6 (HKDSE) or above, with at least 2 years of clerical experience

• Knowledge and experience in handling shipping document and terminal operations is an advantage

• Conversant with PC and Microsoft Office application

• Good written and spoken English and Chinese (Cantonese & Putonghua)

• Good problem solving, interpersonal and communication skills

• Good team player and customer oriented

• Willing to perform jobs on shift basis  (including overnight shift)

We offer competitive remuneration package to the right candidate(s).  Please apply in confidence with full resume, present and expected salary and contact telephone number by clicking "Apply Now".

To know more about our Company and benefits, please video to view a for further details. 

We are an equal opportunity employer and welcome applications from all qualified candidates. Personal data collected will be treated in the strictest confidence and only be used for recruitment related purpose. Applicants not invited for interview in 6 weeks may consider their application unsuccessful and your personal data will be destroyed after a period of one year.