Officer – Examinations Administration (Ref: IP/09/338)

Officer – Examinations Administration  (Ref: IP/09/338)

Duties: The appointee will supervise a team to deliver a range of examinations covering pre-during-post operations; assist in planning resources for the team, resolve any assessment examinations irregularities and complaints; carry out the special arrangement for SEN candidates; assist in identifying improvement areas and propose changes to operation or procedures; communicate and coordinate with internal and external parties on the assessment/ examination operations with the objective of effectively administer various examinations/ assessments and contribute to ongoing operation and services improvement, and meeting the financial objectives within the given resources, timeline, relevant policies and guidelines of the Division and HKEAA.

Requirements:

(a) A Bachelor’s degree in any discipline;

(b) At least 5 years of experience in an administrative or operationally focused position or in the field of education or public sectors with at least two years in a supervisory position;

(c) Experienced in system UAT, or expertise in examination operations and business administration, preferably with strong stakeholder and customer management skills. Good knowledge in contract management, budgeting and complaint handling; customer service, complaint handling, daily accounting operations preferred;

(d) Knowledge of administration in a highly complex environment or examination operations desirable;

(e) Interpersonal, organisational, problem solving and supervisory skills;

(f) Proficiency in computer applications (including MS Office Suite and Chinese word processing);

(g) Highly meticulous and ability to work under pressure and irregular hours (including public holidays); and

(h) Proficiency in both written and spoken English and Chinese preferably including Putonghua.

Employment Terms:  The remuneration package will be commensurate with qualifications and experience.  Appointment will be on a fixed-term contract with contract-end-gratuity, MPF benefits, medical and dental care.  Future employment may be offered on renewable contracts subject to performance and staffing needs.

Application Review Date: 3 November 2026

Applications will be considered until the post is filled.

Interested candidates should submit a detailed resume, including qualifications, relevant experience, current and expected salary, and earliest availability, quoting the position title and reference number to Manager - Human Resources via email: [email protected].

Due to the secrecy nature of the Authority’s work, applicants invited for interview may be required to make a declaration of any conflict of interests. Applicants who do not receive a response within 8 weeks from the application review date may consider their applications unsuccessful.

The HKEAA is an equal opportunities employer and welcomes applications from all qualified candidates. Information provided by applicants will be treated in strict confidence and used solely for recruitment purposes. For details, please refer to the Policy Statement on Equal Opportunities and the Personal Information Collection Statement available on the HKEAA website (www.hkeaa.edu.hk).