Retail Director - Sportswear, casual wear & lifestyle brand retailer (Quarry Bay) Senior Retail Manager - Sportswear, Casual Wear & Lifestyle Brand Retailer (Quarry Bay)

Role Summary

• This role will oversee the performance of retail stores in Hong Kong, working closely with regional managers and store teams to ensure smooth daily operations and strong execution of sales and marketing initiatives.

• This position will oversee the overall performance of retail stores across Hong Kong and work closely with regional managers and store teams to ensure smooth daily operations and effective execution of sales and promotion plans.

• The role requires close collaboration with management and cross-functional teams to translate business objectives into effective in-store action.

• This position requires close collaboration with management and various departments to effectively translate business objectives into concrete execution at the store level.

• The position is accountable for driving sales growth, improving profitability, and building high-performing retail teams.

• This position is responsible for driving sales growth, improving profitability, and building a high-performing retail team.

• It also involves regular review of frontline performance, development planning, and ensuring compliance with safety, operational, and regulatory requirements.

• At the same time, it is necessary to regularly review frontline performance, develop training and development plans, and ensure compliance with safety, operational and regulatory requirements.

Job Description Responsibilities

• Lead area managers and store teams to effectively manage daily store operations.

• Lead the regional manager and store teams to effectively manage the daily operations of the stores.

• Provide clear sales direction and decision-making support to achieve company business targets.

• Provide comprehensive sales guidance to team members, including planning sales territories and making decisions to achieve company business goals.

• Work closely with management and internal departments to communicate operational and sales objectives, as well as promotional plans, to store teams.

• Work closely with management and departments to effectively communicate the company's operational/sales targets and promotional plans, ensuring that each store team performs according to the targets.

• Ensure strong execution of company initiatives across all stores to drive sales turnover and profitability.

• Ensure that each store effectively implements the company's plans to drive sales and profit growth.

• Maintain smooth daily operations, including merchandise management, inventory control, and visual merchandising, to ensure store operations and service standards meet company expectations.

• Ensure smooth daily operations, including merchandise management, inventory management, and store visual merchandising, in accordance with the company's operational and service standards.

• Review and analyze frontline team performance, and develop appropriate training and development plans to improve productivity and service quality.

• To understand and analyze the work performance of frontline colleagues, and thus develop appropriate development and training plans to improve their work efficiency and service quality.

• Ensure compliance with people safety policies and procedures to maintain a safe working environment.

• Understand and comply with personnel safety policies and procedures to maintain a safe working environment.

• Perform duties in accordance with applicable company policies, procedures, laws, and regulations.

• Perform work in accordance with applicable company policies, procedures, and laws or regulations.

Ideal Candidate

• University graduates or tertiary education.

• University or junior college diploma.

• At least 8 years of retail management experience, preferably in sports, athletic wear, or casual apparel retail.

• At least 8 years of retail management experience, with preference given to candidates with a background in sports or casual wear retail.

• Experience in international sports, casual wear, or lifestyle brands is a strong advantage.

• Candidates with experience in international sports brands, casual wear, or lifestyle brands will be given priority consideration.

• Proactive, energetic, and able to lead and motivate frontline teams to achieve business goals.

• Proactive and able to lead and motivate frontline colleagues to achieve business goals.

• Strong experience in store operations, sales, service, team management, and training.

• Possesses extensive experience in store operation, sales and service, personnel management, and training.

• Good analytical and problem-solving skills, with strong communication abilities.

• Possesses strong analytical and problem-solving skills, and excellent communication skills.

• Strong market sense, solid sales capability, and excellent customer service skills.

• Possesses market acumen, strong sales skills, and excellent customer service techniques.

• Good command of Cantonese and Mandarin, with the ability to read and write Chinese and read English.

• Fluent in Cantonese and Mandarin, able to read and write Chinese and read English.

• Willing to work flexible hours when required.

• Willing to arrange work hours flexibly.

Terms and Benefits

• 5-day work week: Monday to Friday, 9:30 am – 6:00 pm

• Five-day work week: Monday to Friday, 9:30 a.m. to 6:00 p.m.

• 12 days of annual leave.

• 12 days of annual leave.

• Medical insurance.

• Medical insurance.

• Meal allowance.

• Meal allowance.

• Mobile allowance.

• Telephone allowance.

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JPC Recruiting Services was established in 1990 and is a Hong Kong–based recruitment firm providing general recruitment and executive search services.
Established in 1990, JPC Recruiting Services is a Hong Kong-based professional recruitment company that provides recruitment and headhunting services.
All personal data collected from job applicants will be used strictly for recruitment purposes only. Your privacy is fully protected, and your personal information will not be disclosed, leased, or sold to any third party.
The personal information of job seekers collected by our company will only be used for recruitment purposes. Your privacy will be strictly protected, and your personal information will never be disclosed, rented, or sold to any third party.