Senior Manager (IT Solutions) (Ref. 260728020-IE)

OFFICE OF INSTITUTIONAL ADVANCEMENT
 
Senior Manager (IT Solutions) (Ref. 260728020-IE)
 
Duties
 
The appointee will be required to:  
 
(a) lead the development, architecture, maintenance, and segmentation of databases to support university-level strategic communications;
 
(b) collaborate with internal and external stakeholders to translate business needs into practical digital, automation, and AI-enabled solutions;
 
(c) drive database analytics and produce comprehensive reporting metrics, identifying trends, audience insights, and opportunities to support reputation management initiatives;
 
(d) support media and website production;
 
(e) coordinate and support stakeholder engagement activities, events and projects; and
 
(f) perform any other duties as assigned by the Director of the Office or her delegates.
 
Qualifications
 
Applicants should have:
 
(a) a recognised degree in computer science, data analytics, information systems, engineering, business administration, or a related discipline;
 
(b) at least eight years of relevant post-qualification supervisory experience, with a strong track record in database management, data analytics, or digital marketing, preferably gained in tertiary institutions, public organisations, or sizeable corporations;
 
(c) proven expertise in database development, data governance, website management, customer relationship management solutions and/or data-driven communications;
 
(d) proficiency in data analysis software, database systems, and the application of AI tools and other emerging technologies for marketing activities;
 
(e) an excellent command of written and spoken English and Chinese, including Putonghua;
 
(f) excellent organisational, project management, data-handling, and interpersonal skills; and
 
(g) the ability to work independently as well as collaboratively in a dynamic environment.
 
Shortlisted candidates will be invited to sit for a written test.
 
Conditions of Service
 
A highly competitive remuneration package will be offered.  Initial appointment will be on a fixed-term gratuity-bearing contract.  Re-engagement thereafter is subject to mutual agreement.  
 
Application
 
Please submit an application through PolyU’s career website (https://jobs.polyu.edu.hk/management).  Consideration of applications will commence on 4 August 2026 until the position is filled. The University’s Personal Information Collection Statement for recruitment can be found at https://www.polyu.edu.hk/hro/careers/pics_for_recruitment/.
 
PolyU is an equal opportunity employer, dedicated to fostering an environment that embraces diversity and demonstrates inclusion of people from all backgrounds, cultures, identities and experiences where all members of the University are treated with fairness, dignity and respect.  To learn more about the University’s “Statement on Equal Opportunities, Diversity, and Inclusion”, please visit our website at https://www.polyu.edu.hk/hro/equal_opportunities_diversity_and_inclusion/.