← Career advice
Advice Columnist

How to Become a UX Designer in Hong Kong

How to Become a UX Designer in Hong Kong

For the past two decades, Hong Kong has lagged behind several Asian cities when it comes to innovation and technology. Cities like Singapore, Shenzhen, and Beijing have become centres of technology and innovation while Hong Kong has stayed aloof.

In the past few years though, this has started changing rapidly. In fact, the government has set aside HK$50 billion for technology and innovation in its latest budget. Plus, Hong Kong is now a part of the “Greater Bay Area” project which wants to turn Hong Kong and 10 neighbouring regions into the Silicon Valley of Asia. Given all these initiatives, it’s no surprise that the number of tech startups in Hong Kong grew by 34% between 2019 to 2023.

With the optimistic technology scene in Hong Kong, the number of startup and tech-related jobs is on the rise. One of the most sought-after people in the tech industry is UI/UX designers.

What is an UX designer?

UX design is becoming an increasingly desirable profession among young people not just in Hong Kong but across the world. According to the US Bureau of Labour Statistics, it ranks in the top 5.

According to Laura Klein, author of ‘UX for Lean Startups’,

“If UX [user experience] is the experience that a user has while interacting with your product, then UX Design is, by definition, the process by which we determine what that experience will be.UX Design always happens. Whether it’s intentional or not, somebody makes the decisions about how the human and the product will interact. Good UX Design happens when we make these decisions in a way that understands and fulfils the needs of both our users and our business.”

Simply put, UX design is the art and science of designing the way a user experiences a product. UX designers start by imagining the user experience. They then use different tools like Figma, Photoshop, Sketch, and Illustrator to create wireframes, storyboards, mockups, and sitemaps for the product. They also test the product flow with a few users and modify the design based on customer feedback.

What is the difference between a UI and a UX designer?
UI (User Interface) and UX(User Experience) design are often combined into the same role in many organisations, although there is a slight difference between the two. UX designers focus on the journey and experience of the user. UI designers, on the other hand, work on how users interact with the product at the level of sight and touch. Many experts believe that UI design is a subset of UX design and most job roles come with the title ‘UI/UX designer’.

Imagine a house. The electrical system, plumbing, HVAC are the UX of the house; they define the experience of the homeowner. The windows, doorknobs, paint, and so on are the UI; the elements the homeowner interacts with and enjoys.

As Helga Moreno succinctly puts it, “Something that looks great but is difficult to use is exemplary of great UI and poor UX. While Something very usable that looks terrible is exemplary of great UX and poor UI.”

Why become an UX designer?

You’re probably going through this article because you’re wondering “Is UI/UX design a good career?” or “Should I do UX design in Hong Kong?” or even “Is UI/UX design the best tech career for a designer?”. Here are some compelling reasons why becoming a UX designer is a great career choice.

Career Satisfaction
UX design is known for being one of the most satisfying career options with a very healthy work-life balance. It ranked 2nd in the Glassdoor list of top 25 jobs for work-life balance, with a rating of 4.1 over 5. By the end of 2019, Nielsen Norman Group conducted a study with UX designers rating their career satisfaction of 5.4 on a scale of 1-7.

Cutting-edge Technology Projects
While working with UX design in Hong Kong, you will be able to touch on cutting-edge tech projects that could transform the lives of millions of people. Most transformational work is happening in the tech industry today and UX design gives you a chance to be a part of that.

Great Remuneration and Growth Opportunities
UI/UX designer salaries in Hong Kong are among the most remunerative. Plus, there is a huge demand-supply gap when it comes to skilled UX designers. So if you have the skills, the opportunities are limitless.

The skill set required to become a UX designer
There are certain personality traits and soft skills that can help you be successful as a UI/UX designer. If you already have some of these skills, it’s a good sign that you’re suited for a career in UX design.

Empathy
There’s no way you can design the right user experience if you don’t understand your user inside out. Having a strong empathy towards the users is the only way to understand their needs, challenges and desires. Only then can you design an UX that works for them.

Collaboration and Humility
A UI/UX designer has to collaborate with developers, customers, C-level executives and other stakeholders. The best UX design can only come if the designer has the humility to accept feedback and work with different sets of people to get the best results.

Initiative
Since UX design is a field that’s constantly evolving, you need to be a self-starter. You can become a successful UX designer only if you’re willing to go the extra mile and keep learning on the job.

At the same time, you also need to have certain technical skills that are critical in this job. Here are some of the most critical ones.

UX Research
As a UX designer, you will need to make design choices at every juncture. These choices need to be carefully researched and meticulously planned. Researching different areas from cognitive psychology to computer science are par for the course.

Wireframing and Prototyping
As a UX designer wireframing and prototyping tools are the easiest way to showcase your design. You will need to get extremely comfortable with these tools.

Visual Communication
You will end up having to create dozens of icons, assets, presentations, mockups, and interactive prototypes. You will need to cultivate good UI design skills to become a holistic UX/UX designer.

UX Writing
Well-crafted words are often critical to seamless user experience. While you may have copywriters on your team, it’s always good to have first-hand knowledge of what makes for good UX writing.

Analytics
Analytics is key to being an effective UX designer. Creating great UX design means you have to constantly listen to your customers and be willing to incorporate their feedback. You won’t be able to do this unless you have a good grasp on analytics tools which use numbers to show you how users are responding to the product.

Taken together, these skills are what makes a good UX designer. Don’t worry if you don’t have all of these skills in the beginning. Doing a good course like Xccelerate’s UX Design course will help you build the skill set required to become a UX designer.

UX Design Courses in Hong Kong
Luckily, you don’t need to have a degree in design or a background in computer programming to become a UX designer. All you need to have is a flair for design thinking and a willingness to learn. UX designers come from all fields- psychology and fine arts to computers and hospitality.

The best way to become a UX designer in Hong Kong is by taking a course that focuses specifically on UI/UX design. From learning about what UX design is all about to picking up techniques to use different UX design tools like Figma or Sketch.

While picking a course you need to make sure it matches certain quality criteria. You need to ensure the faculty is experienced and the course curriculum is up to date. Of course, you also need to figure out the course duration and timing that will suit you.

Common FAQs about UX design career opportunities in Hong Kong

  1. What are the UI/UX designer salaries in Hong Kong?
    If you want to become a UX designer in Hong Kong, remuneration is very competitive. The average annual salary for an UX designer can reach HKD$360K. This will depend to a large extent on the skills you already possess. If you have a year or so of experience or have done a high-quality UX design course in Hong Kong, the salary will be higher. A mid-career UX designer with the right skill set can earn up to HK$500K.
  2. Which industries in Hong Kong are hiring UX designers?
    Given the fact that there is a huge demand-supply gap and companies often have to hire UX designers from abroad, there is a huge demand for UX designers in Hong Kong. These are the areas which are hiring UX designers.

Startups
Of course, startups are where exciting UX jobs are. Although they may not always be the highest paid UX designer jobs, they come with a very sharp learning curve. Of course, some established startups like BitMEX, GoGoVan, and Klook also pay very well.

Finance
The banking and finance industry which has traditionally had a stronghold over Hong Kong is also moving to a digital paradigm. They are now focussing on creating user-friendly digital products which result in high demand for UX designers.

  1. Can a graphic designer become a UX designer?
    A graphic designer already has a design thinking ability and an inherent sense of aesthetics. In fact, many graphic designers at different stages in their career have moved to UX design for better growth opportunities. Of course, you will need to upgrade your skill set and get a holistic understanding of what UX design is all about. But you don’t need to quit your job to make this happen. You simply learn about UX design by doing Xccelerate’s UX design course even while you’re working as a graphic designer.

Summing Up
UX design is definitely an upcoming career that will grow with the tech industry in Hong Kong. If you have a knack for design thinking and the ability to empathise with users, you should definitely consider becoming a UX designer in Hong Kong. Click to know more on the Fundamentals pf UX/UI Design.

Bootcamp Insider

Bootcamp Insider

"Bootcamp Insider" demystifies data science and machine learning. This column explores concepts, insights, and real-world impacts, making complex topics accessible. Understand how data knowledge can unlock possibilities. Click to know more: https://www.xccelerate.co/

Keep reading

Related career advice

【職場求生術】遇上「扮工」專家?教你4招對付成日扮忙嘅同事
Advice Columnist

【職場求生術】遇上「扮工」專家?教你4招對付成日扮忙嘅同事

喺香港職場,大家一定遇過呢種同事:日日將「好忙啊」、「真係做唔切」掛喺嘴邊,一有新 Task 就即刻卸膊。最令人眼火爆嘅係,佢哋硬係鍾意喺 Weekend 或者半夜三更覆 Email,特登 CC 晒畀班 Management 睇,營造一個「搏命為公司」嘅假象,但實際上工作產出少之又少。 面對呢種「扮工」專家,身為同事嘅你難免會覺得委屈,甚至因為佢推卸責任而增加咗自己嘅 Workload。今次為你準備咗以下 4 招應對策略,教你點樣優雅地應對,唔使硬食死貓! 1. 劃清界線,拒絕無了期「接身後事」 2. 白紙黑字,留低溝通紀錄 3. 唔好做觀眾,冷處理「非辦公時間」嘅表演 4. 專注自己,相信管理層嘅眼光 職場上最重要係保護自己嘅 Mental Health。與其為咗「扮工」同事激心,不如將精力放喺提升自己嘅實力上!

老細每粒鐘要你「報更」?4招教你對付 Micro-management 控制狂上司!
Advice Columnist

老細每粒鐘要你「報更」?4招教你對付 Micro-management 控制狂上司!

返工最怕遇到啲咩?唔係無窮無盡嘅 OT,而係遇到一個 Micro-management(微管理)嘅老細!每日每分每秒都 mon 住你,不停問:「你而家做緊咩?」、「份report搞成點?」,最誇張嘅甚至要你每日 mark 實一張 Time sheet,每個鐘「報更」匯報自己做過啲乜。 面對呢種令人窒息嘅工作環境,與其日日喺位度反白眼兼懷疑人生,不如試下用以下 4 招「反客為主」,拆解老細嘅不安感! 1. 主動出擊:先發制人,塞爆佢個 Inbox 控制狂上司之所以不停問,往往係因為佢缺乏安全感,覺得一切唔喺佢掌握之內。既然佢咁想知,你就不如主動匯報! 2. 善用工具:透明化你嘅工作日程 老細要你每個鐘寫 Time sheet?與其嘥時間填表,不如主動提議用更有效率嘅方法。 3. 向上管理:委婉反映「報更」嘅時間成本 好多老細未必意識到,不停要求員工匯報,其實係會拖慢工作進度。你要搵個適當嘅時機(例如 One-on-one meeting),平心靜氣咁同佢傾下。 4. 建立信任:用實力證明你係「靠得住」 講到尾,Micromanagement 嘅核心問題係「信任」。要老細放手,首先你要證明自己值得被信任。 🌟 終極絕招:三十六計,走為上計! 如果你試過晒以上方法,交足貨又主動溝通,但老細依然故我,將控制慾無限放大,搞到你精神緊張、壓力爆煲……咁證明呢間公司嘅文化根本唔適合你。 與其留喺度受氣,不如及早轉身!全港咁多好老闆,總有一個懂得欣賞你嘅獨立工作能力!唔好等啦,即刻為自己嘅 career 搵條新出路!

【IT事務所】數位經濟與平台經濟:差異與對企業的深遠影響
Advice Columnist

【IT事務所】數位經濟與平台經濟:差異與對企業的深遠影響

在當今快速變遷的科技時代,「數位經濟」(Digital Economy)與「平台經濟」(Platform Economy)是兩個常被交替使用的名詞。然而,兩者在經濟學定義與商業運作邏輯上具有顯著的差異。對於企業而言,理解這些差異不僅是理論上的探討,更是擬定未來發展策略、因應市場挑戰的關鍵。 一、 數位經濟與平台經濟的差異 要釐清兩者的差異,我們可以從「宏觀」的經濟型態與「微觀」的商業模式來進行深入探討。 數位經濟是一個廣泛的總體經濟概念,涵蓋了所有依賴數位科技、數據化資訊與網際網路作為關鍵生產要素的經濟活動。它不僅包括純粹的網路產業,也包含了傳統產業的數位化轉型。只要是運用數位科技來提升效率、創造價值的商業行為與經濟體系,都屬於數位經濟的範疇。例如,一家傳統銀行開發了手機應用程式,讓客戶可以在線上完成轉帳與理財,這種利用數位技術提升營運效率的行為,便是數位經濟的典型展現。 相對而言,平台經濟是數位經濟中一個極具顛覆性的特定商業模式。平台本身通常不直接生產商品或提供實體服務,而是作為一個「中介載體」,利用數位基礎設施來媒合雙邊或多邊市場。在價值創造方式上,數位經濟關注技術如何提升生產力,而平台經濟的核心則在於「降低交易成本」與「創造連結」。延續前述的金融例子,如果一家企業建立的是一個P2P網路借貸平台(如LendingClub),它本身不擁有放貸資金,而是純粹媒合有閒置資金的投資人與需要借款的消費者,這就是平台經濟的運作邏輯。 平台經濟最顯著的特徵是「網路效應」(Network Effects)。在這種模式下,平台的價值會隨著使用者數量的增加而呈指數型成長。以叫車服務平台Uber為例,當平台上的司機越多,乘客的等待時間就越短;乘客體驗變好後,會吸引更多乘客使用,進而又吸引更多司機加入以獲取更高收入。這種跨邊網路效應在一般的數位經濟企業中並不一定存在,卻是平台企業爆發性成長的關鍵引擎。 此外,平台經濟徹底顛覆了傳統的所有權概念,轉向「資產輕量化」與「使用權」的共享。傳統的跨國連鎖飯店如希爾頓(Hilton)或萬豪(Marriott)需要耗費鉅資購買土地、興建飯店並雇用大量員工;然而,Airbnb作為全球最大的住宿提供者,本身卻不擁有一間客房。平台企業藉由調動社會上的閒置資源,以極低的邊際成本進行擴張,這是傳統數位轉型企業難以企及的優勢。 二、 平台經濟對企業的影響 平台經濟的崛起,徹底改變了傳統企業的競爭環境、成本結構與消費者期望。其對企業的影響呈現出強烈的雙面性,既帶來了前所未有的全球化機遇,也伴隨著嚴峻的生存與依賴挑戰。 商業模式的重塑與創新 : 平台經濟迫使傳統企業從「線性價值鏈」(即生產、行銷、銷售給終端消費者)轉型為「生態系統」思維。企業不再只是單純地銷售產品,而是轉向提供服務、體驗,甚至自己轉型為平台。例如,全球知名的農業機械製造商約翰迪爾(John Deere)不再只是一間賣牽引機的公司。他們將設備連上網路,建立了一個農業數據平台,讓農夫、種子供應商與軟體開發者可以在平台上共享天氣、土壤與作物數據,成功從傳統硬體製造商轉型為平台生態系的管理者。 降低市場進入門檻與全球化擴張 : 對於新創公司與中小企業而言,平台經濟大幅降低了接觸消費者的門檻。過去,一個在地工匠或獨立設計師若要將產品賣到國外,需要耗費巨資建立實體通路、尋找代理商或建置昂貴的跨國電商網站。如今,透過如Pinkoi、Etsy或Amazon等大型平台,企業可以「隨插即用」這些現成的數位基礎設施與全球金流、物流系統,迅速將商品賣給全世界的用戶。這種便利性讓企業能將資源集中在產品創新與服務優化上。 競爭加劇與「贏者全拿」效應 : 平台經濟高度依賴數據與網路效應,這極易導致「強者恆強」的局面。當一個平台累積了龐大的用戶基數與數據後,其演算法會變得更精準,進一步形成跨越不過的護城河。例如在搜尋引擎領域的Google,或是社群媒體領域的Meta,因為其龐大的網路效應,後進者幾乎無法撼動其地位。這種「贏者全拿」(Winner-takes-all)或寡占的動態,意味著傳統企業若無法加入主流平台生態圈,或在其中找到無可取代的利基市場,將面臨被邊緣化的巨大風險。 高度的平台依賴風險 : 水能載舟,亦能覆舟。當企業過度依賴單一大型平台時,會喪失對定價、客戶數據以及品牌體驗的控制權。例如,許多餐飲業者高度依賴Foodpanda或UberEats等外送平台來獲取訂單,這不僅意味著必須支付高昂的抽成費用,更代表著他們無法掌握顧客的真實聯絡方式與消費輪廓。同樣地,許多依賴Facebook粉絲專頁獲取流量的新聞媒體與電商,只要平台演算法稍作修改,其觸及率與營收便可能面臨雪崩式的下滑。這種高度的依賴風險,是當代企業在擁抱平台時必須謹慎管理的課題。 數據成為核心競爭資產 : 在平台生態中,數據是最有價值的戰略武器。平台企業透過掌握雙邊用戶的行為數據,能進行極度精準的行銷與產品優化。這種資訊不對稱有時會對依賴平台的企業造成威脅。以Amazon為例,平台上累積了無數第三方賣家的銷售數據;當Amazon發現某款商品極度熱銷時,便可能利用這些數據推出自家的「Amazon Basics」自有品牌產品,以更低的價格與更好的搜尋排名與原本的賣家競爭。因此,傳統企業在利用平台的同時,也必須設法建立自己收集第一手數據(First-party data)的渠道,以維持長期的競爭力。 三、 結論 數位經濟為我們勾勒了技術賦能的廣闊藍圖,而平台經濟則是這幅藍圖中最具爆發力與顛覆性的引擎。透過豐富的實際案例可以看出,面對平台經濟的浪潮,現代企業不能僅僅停留在「將現有業務數位化」的階段。企業必須深入理解多邊市場的運作邏輯與網路效應的威力,思考如何巧妙地融入現有的平台生態系,妥善管理依賴風險,甚至在特定的利基領域中構建屬於自己的微型平台,方能在這場沒有邊界的競爭中立於不敗之地。