Career advice

Practical guides for a Hong Kong career

Curated writing from operators, recruiters, and HR leaders — written for people building real careers in HK.

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Eyes on the whole board
Advice Columnist

Eyes on the whole board

Once middle-level employees who only focused on the numbers, the role of financial controller has become broad and strategic. George W. Russell reports on how the job has changed and how the Institute plans to develop its members’ skills in this challenging field.

Must-have skills for digital media career
Advice Columnist

Must-have skills for digital media career

Few would have ever known that Friends Reunited was actually the first social networking site to achieve prominence. It was in fact three years old by the time Friendster appeared and took another two years before Facebook came into the scene. Most social networking sites share a common goal of connecting or reconnecting people through the Internet. At some point in their history, each has built a credible following of members. It is this member base that has attracted the attention of businesses wishing to identify, connect, engage and hopefully sell products and services to.

Get a little help
Career Coaching & Guidance

Get a little help

If you are looking to take your career to the next level in Hong Kong’s active jobs market, it can be useful to get a recruiter on your side. But what is the best way of doing this?

飛行作息時間
Advice Columnist

飛行作息時間

長途航行中,空員都會分組休息睡覺。休息的地方:機型波音747或777在飛機尾後廁所旁的小門樓上,上面有8張床,有床單、枕頭、被子提供;也配備救援工具例如滅火器、防火面罩、逃生門⋯以策安全。而機型空中巴士A340的休息處位置在飛機的中段門下層地庫。

What’s your story?
Career Coaching & Guidance

What’s your story?

The word “interview” conjures up feelings of apprehension, nervousness, and in some cases, downright fear. This is exacerbated by the fact that most people tend to find themselves in interview-preparation mode only when they are actively job searching, and so they feel additional pressure to make a positive impact.

有料Sales多麻煩
Advice Columnist

有料Sales多麻煩

我知道我這個comment可能會得罪人,但從我過往所認識過,業績最好的那班Sales,他們總是的底子總是有一點麻煩。早陣子我在公司裡遇到一點小麻煩。公司Sales Team的同事,集體向我「逼宮」,投訴一直沿用的佣金制度不公平。這個小故事,我早陣子在自己的博客裡也寫過了,詳細內容不再在此覆述了。然而搞出那次小風波,牽頭的人則是我公司一直以來的Top Sales。作為一個管理者,面對這些業績最好的Sales,總是又愛又恨。做得Top Sales的人,通常都具備一些特質:鬥心強、野心大、凡事寸土必爭。這些特質,是她們的優點,也是缺點。銷售人員是公司最前線,負責衝鋒陷陣的人員;在寸土必爭的商業社會裡,沒有鬥心的Sales通常都是慘淡收場。然而她們這份鬥心,能充份用於對外搶生意之上當然是公司之福,但麻煩之處是,她們眼中競爭的對象,除了街外的行家之外,有時還包括公司團隊內的隊友。團隊裡面有點良性競爭當然是好,不過在鬥心強大的Top Sales面前,稍稍控制得不好,良性變成惡性其實話咁易。她們寸土必爭的性格,對管理者來說也是夠麻煩的。這種寸土必爭的性格,她們同樣也會用在爭取自己的福利之上。普通一個員工向你「爭取福利」,通常都會有商有量,而且可以「拖」。

Will Power to Scale Mt. Everest
Advice Columnist

Will Power to Scale Mt. Everest

Accidents happened in almost all marathon races. Is marathon dangerous? Not at all if people have sufficient training and do not have inherit disease. A young man who was a sport enthusiast ran his first half marathon years ago.

Lead and inspire
Career Coaching & Guidance

Lead and inspire

Charismatic executives are not just born, they are made. If you have recently been promoted and are now leading a team, you have the chance to transform yourself from a competent manager into a true leader. But it’s all too easy for leaders to slip unconsciously into poor behaviour without realising it.

The most commonly asked ‘first’ question in a job interview
Advice Columnist

The most commonly asked ‘first’ question in a job interview

根據多項調查研究,見工面試的頭五分鐘往往已決定了求職者是否得到面試官的信任,故此怎樣回答第一條問題更形重要。如果表現理想,能給對方一個良好的印象,同時也增加自信。 以下和大家談談最常見的第一個問題,就是:‘Tell me about yourself.’ 可從兩方面回答:第一是關於自己的資歷、工作能力或專長等,第二是你可以為公司帶來甚麼? 自己的資歷和專長首先可簡要地介紹你的資歷和工作上的專長,讓面試官對你有初步的認識。請看一例:I got a diploma in hotel and tourism management from ABC University. I have been working as a front desk officer in DEF hotel for three years. I have developed my practical skills in hotel industry, and know how to deal with different types of people. I love to help people, enjoy meeting new friends. I’m hardworking and don’t mind working long hours. 如果現在沒有工作的話,可綜合描述工作上的專長。

面試應對策略 ── 「自信」還是「自滿」
Advice Columnist

面試應對策略 ── 「自信」還是「自滿」

有讀者詢問有些求職專家建議在見工面試時,不應過於自大或誇張,以免令面試官覺得你自滿或言過其實。相反的一派則認為要表現出自信,才可留給對方積極正面的印象。究竟我們應該怎樣取捨呢? 筆者覺得這是一個非常好的問題,也是面試的重要策略( interview strategy )。首先,我們要認清見工面試的目標是得到這份工作,並不是要和對方辯論,取得勝利,而是要說服面試官你是擔任這份工作的最佳人選( the best candidate )。因此,工作的性質和要求( nature and requirements of the job )至為關鍵。 列舉事實,證明論點例如工作要求具備流利英語,你可以說:‘I am good at English and I’ve won the prizes in many English speech contests.’這是自信的表現,也用了事實來證明。最好能結合工作要求:‘And so, I believe I can handle the requests from customers who speak English.’

又去讀書?
Advice Columnist

又去讀書?

公司同事跟我說,她打算Part Time進修了。既然是Part Time,我自然不能對她的決定太過說三道四了。反正你在工餘時間讀書,影響不到你在office hour的工作表現,我就沒有任何投訴了。我初初做老闆時,是蠻喜歡同事在工餘時間進修的。喜歡的理由其實相當自私:同事們去讀書,一讀就兩、三年。以前公司規模細福利差,要留住員工,是件天大的難事。同事們話要去Part Time讀書,好處是在「讀完書」之前,工作方面會相對穩定。只要作為僱主的我,能在工作時間上稍稍提供多一點點彈性,平日對同事的表現不要太苛求,這兩年,這個同事九成是不會離職的。中小企千方百計想員工的turnover rate能夠低一點,當你聽到同事們去Part Time讀兩年書的消息,還不覺得自己是中獎乎?問題是,香港地會在工餘時間進修的人,九成也不會是為興趣,又或者是對為了滿足自己對知識的追求。每天返工早已讓人筋疲力盡,晚上和週末還去上課,求的當然不會只是一點滿足感。大家辛苦讀書,是期望讀了這些書,能在事業上更上一層樓,賺取更好的待遇。我不想過份地潑冷水,但除非你所讀的是歐美超名牌大學的MBA,否則孤寒僱主如我,很難單單因為你身上多了一張半張證書,而給你升職加人工的。

忘掉大數據
Advice Columnist

忘掉大數據

我們正處在歷史的轉折點上,數據技術在快速變革。大數據 (Big Data) 成了人們競相爭議的熱詞,但鮮有人提及這巨大變革中需要具備的能力。無數的企業及個人望“數”興嘆:“大數據與我何干?”未來是大數據的時代,未來的競爭就是數據的競爭。 也許,我們早該忘掉那些華而不實的喧囂,讓大數據真正從“看” 到“用”,真正“活”起來。 大數據的力量來自觸類旁通的關聯,我們以前總是用數據來證明或企圖說服工作上的盲點。而如今的數據不再成為一加一的依據,而是具備了預測和開創新機的能力。 用數據找機會