Ebro is a professional HR consultancy providing permanent / temporary recruitment, outsourcing services and other HR solutions to corporates in the Asia Pacific. Our specialized areas:

Banking & Finance
Property & Construction
Information Technology
Engineering
Legal & Professional Services
Luxury Retail
Top Executives

For general enquiry, please send email to [email protected]

The Job

Client: 1) Telecom, 2) Airline, 3) Hotel, 4) Retailer - FMCG, Luxury Brands
Position: Customer Service Officer
Responsibilities: To answer inbound calls from customers on company products inquiries, service bookings, and to resolve complaints.
$10-16K basic salary + allowance, incentives & bonus. Medical

Requirements

Secondary educated
Min. 1 year frontline customer service exp.
Call center experience will be an advantage
Exp in Telecom / Hotel / Airline / Retail industry preferred
Good communication skills and phone manner
Good command of spoken Chinese, English (Putonghua a plus)

Applicants please send resume with current & expected salary to Apply Now

Job details

Work Exp: 1 Year – 15 Years or above
Education: Below F.5
Industry: Telecommunications
Job Function: Sales / Business Development / Customer Service > Customer service / Sales Support, Sales / Business Development / Customer Service > Telemarketing / Call Centre
Location: Within Hong Kong
Benefits: 5-day week, Discretionary bonus, Medical plan
Published On: 8 Oct 2026