Customer Service, Call Center ($20K to $28K )

Full job description

Salary: $20000 - $28000 x 12 Months

職責：

• 快速友好地回應客戶的查詢，確保客戶滿意度最高。

• 與客戶服務主管合作，提供反饋和建議以改善服務質量。

• 準確輸入數據並跟進客戶案件。

要求：

• Must IIQE paper 1,3

• 流利的粵語、英語和普通話。

• 優秀的溝通技巧、客戶服務技巧，積極主動的態度，能夠獨立工作和解決問題。

• 基本的電腦操作技能（MS Excel、PowerPoint和Word），能夠熟練輸入中英文。

我們誠邀你的加入，具有競爭力的薪酬以及成長和晉升的機會。

Responsibilities:

• Provide prompt and friendly responses to customer inquiries, ensuring the highest level of customer satisfaction.

• Assist in merchant onboarding, scheduling device delivery.

• Collaborate with the Customer Service Supervisor to provide feedback and suggestions for improving service quality.

• Input data accurately and follow up on customer cases.

Requirements:

Must IIQE license Paper 1,3

• Minimum qualification of HKCEE / DSE or above.

• Fluent in Cantonese, English, and Mandarin.

• Excellent communication skills, customer service skills, proactive attitude, and the ability to work independently and solve problems.

• Basic computer skills (MS Excel, PowerPoint, and Word) and proficiency in typing in both English and Chinese.

Please apply Job or WhatsApp's 93261776