Company Overview
Ebro is a professional HR consultancy providing permanent / temporary recruitment, outsourcing services and other HR solutions to corporates in the Asia Pacific. Our specialized areas:
- Banking & Finance
- Property & Construction
- Information Technology
- Engineering
- Legal & Professional Services
- Luxury Retail
- Top Executives
For general enquiry, please send email to [email protected]
The Job
- Client: The Call Center of a Premium Vacation Club
- Position: (Assistant) Call Center Manager
- Responsibilities: To manage daily operation and maintain service standard of the customer service center - Staff training and coaching; Monitor & evaluate service standard and identify areas of improvements, Resolve complaints.
- 5-day work. $30K (Negotiable)
Requirements
- Secondary educated or above
- Min. 8 years call center experience of which at least 3 years should be managerial level
- Relevant experience in hospitality industry preferred but not a must
- Excellent presentation and people management skills
- Proactive and result oriented
- Good command of spoken English and Chinese.
- Good experience in computer application
How to Apply
Applicants please send resume with current & expected salary to Apply Now
Job details
- Work Exp
- 6 Years – 15 Years or above
- Education
- Diploma / Certificate
- Industry
- Hospitality / Hotel Services
- Job Function
- Sales / Business Development / Customer Service > Customer service / Sales Support, Sales / Business Development / Customer Service > Sales Management, Sales / Business Development / Customer Service > Telemarketing / Call Centre
- Language
- Chinese - Cantonese, Chinese - Mandarin, English
- Location
- Within Hong Kong
- Monthly Salary (HKD)
- HK$28,000 – HK$32,000
- Employment Type
- Full Time
- Benefits
- 5-day week, Discretionary bonus, General holidays, Insurance plan, Medical plan
- Published On
- 23 Jul 2026
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