Company Overview
Ebro is a professional HR consultancy providing permanent / temporary recruitment, outsourcing services and other HR solutions to corporates in the Asia Pacific. Our specialized areas:
- Banking & Finance
- Property & Construction
- Information Technology
- Engineering
- Legal & Professional Services
- Luxury Retail
- Top Executives
For general enquiry, please send email to [email protected]
The Job
- Client: The CS Hotline of a renowned Airline
- Position: Customer Service Supervisor / Customer Service Executive
- Responsibilities: You will be based in the call center and work under the member service hotline of the Airline. You will answer inquiries from world-wide members on flight schedule, ticket reservation, updates on member privileges, handling complaints, etc
- $15-28K basic salary. 5-day work. Medical. Year-end bonus. Performance Incentive. $2-3K shift allowance.
Requirements
- Secondary educated
- 1 year or above experience in customer services
- Relevant experience in call center environment will be an advantage but not a must
- For Supervisor position, relevant supervisory experience in call center environment is required
- Strong passion in travel industry
- Good customer service skills
- Good command of spoken English and Chinese
- Speaker of a third language (Putonghua / Japanese / Korean, etc) will be an advantage
- Candidates without previous CS experience but possess strong interest in the industry are also welcome
How to Apply
Applicants please send resume with current & expected salary to Apply Now
Job details
- Work Exp
- No work experience – 15 Years or above
- Education
- F.5 - F.7 or DSE
- Industry
- Travel / Tourism
- Job Function
- Sales / Business Development / Customer Service > Customer service / Sales Support, Sales / Business Development / Customer Service > Telemarketing / Call Centre, Travel / Tourism > Reservation / Ticketing
- Location
- Within Hong Kong
- Benefits
- 5-day week, Discretionary bonus, Medical plan, Performance bonus
- Published On
- 21 Jul 2026
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