Company Overview
Ebro is a professional HR consultancy providing permanent / temporary recruitment, outsourcing services and other HR solutions to corporates in the Asia Pacific. Our specialized areas:
- Banking & Finance
- Property & Construction
- Information Technology
- Engineering
- Legal & Professional Services
- Luxury Retail
- Top Executives
For general enquiry, please send email to [email protected]
The Job
- Client: An Aviation Service Company
- Position: Passenger Service Officer / Agent (Airport Area)
- Responsibilities:
- Provide professional customer service at check-in counters, boarding gates, transit counters and Airport Express counters
- Provide assistance on guest enquiries and complaints regarding flights and related services
- Assist passengers with check in processes
- Check travel documents for passengers
- Collect miscellaneous expenses, such as excess baggage and ticket change fee etc.
- Report daily operations to team supervisor
- Work on shift & overtime
- $15-20K, OT allowance, medical, bonus
Requirements
- Form 6 (DSE) or Form 5 (HKCEE) level or above
- 1 year or above of work experience in customer service will be an advantage
- Fresh graduates are also welcomed
- Strong communication skills and teamwork mindset
- Fluent spoken English and Mandarin
How to Apply
Applicants please send resume with current & expected salary to Apply Now
Job details
- Work Exp
- 1 Year – 15 Years or above
- Education
- F.5 - F.7 or DSE
- Industry
- Airlines / Mass Transportation
- Job Function
- Catering / Hospitality > Customer Service / Ambassador, Travel / Tourism > Airline , Travel / Tourism > Customer Service / Guest Relations
- Location
- Within Hong Kong
- Benefits
- Discretionary bonus, Medical plan
- Published On
- 22 Jul 2026
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