Project Coordinator (Customer Service)

Job Description:

• Manage day-to-day customer order fulfillment processes and logistics arrangements in a timely manner

• Monitor order status and work closely with internal parties to resolve shipment issues

• Maintain and update accurate shipping data in the in-house system

• Perform ad-hoc duties as assigned
  

Working Hours:

• 08:00 – 22:00 (9 hours shift include 1 hour lunch time)

• 5 days per week (including Sat, Sun & Public Holiday)
  

Requirements:

• HKCEE/HKDSE or above

• 1 year of customer service experience in e-Commerce/logistics industry is preferred; fresh graduates are welcome to apply

• Proficiency in Microsoft Office applications and Chinese Word Processing

• Good command of written and spoken English and Chinese (Cantonese and Mandarin)

• Good communication skills and a strong team player

• Immediate availability is highly preferred
  

We offer an attractive remuneration package to the right candidate, including a 5-day work week, discretionary bonus, medical & dental insurance, birthday leave etc. Interested parties are invited to apply by submitting your CV with current and expected salary and date of availability by clicking "Apply Now"
 

All information of candidates will be treated as strictly confidential and used for recruitment purposes only.  Personal data of unsuccessful candidates will be destroyed after 12 months.