Telemarketing Executive, Fubon Credit (Hong Kong) Limited

Responsibilities: 

• Conduct outbound telemarketing activities to cross-sell Credit Card or Personal Loan products to customer to achieve business goals and objectives

• Handle inbound unsecured lending applications and related enquiries

• Answer customers’ enquiries in a timely and professional manner

• Provide accurate information to potential and existing customers

• Follow through with related departments to ensure delivery of service commitment to customers

• Process all customers’ phone instructions strictly in adherence to the Bank's policies and procedures

Requirements:

• Secondary 5 or equivalent /DSE or above

• 1-year experience preferable but not essential

• Strong commitment in delivering quality customer service

• Good command of Mandarin preferable

• Good team player with excellent communication & presentation skill

• Understand relevant policies and procedures of the Bank as well as regulatory requirements

• Good communication skills

Please send your application with full resume indicating current and expected salary, and quoting the above reference no.

For other vacancies, please visit our website: http://www.fubonbank.com.hk/

*All personal data provided by job applicants will be used for recruitment purposes only in accordance with the Bank’s Personal Data Information Collection Statement, a copy of which is available on our website: http://www.fubonbank.com.hk/web/html/sh_careers_e.html