Sr Manager / Manager (Legal Compliance) - Insurance Company

Responsibilities:

• Lead conduct risk and regulatory change management, monitoring new/developing requirements and ensuring timely, business-wide implementation. 

• Provide conduct and distribution compliance advisory, including governance of intermediaries/distribution partners across the relevant channels. 

• Assess conduct risk across the full sales lifecycle and design/improve preventive and detective controls to support fair customer outcomes. 

• Implement monitoring, reviews, and assurance activities (thematic/sample testing) and report key insights, MI/KRIs, and findings closure to management.

• Support product governance and customer-facing communications by reviewing product documentation, marketing/campaign materials, disclosures, and communications for compliance and fairness.

• Manage conduct-related incidents and complaints, including escalation, root cause analysis, remediation oversight, and regulatory/management reporting. 

• Drive conduct-focused training and engagement with stakeholders and regulators/industry bodies to strengthen compliance culture and practical, workable solutions.

• Handle ad-hoc tasks as assigned from time to time.

Requirements

• Degree holder, preferably in Business, Accounting, Finance, Law or related disciplines. 

• Minimum 8 years’ relevant working experience in compliance, conduct, distribution and product governance matters.

• Excellent communication and interpersonal skills with the ability to engage different counterparts.

• Strong business acumen; analytical and problem-solving skills. 

• Proficiency in spoken and written Chinese and English is a must; ability to speak Mandarin is preferred.

Salary: Neg

Locaton: Wanchai