IT Technician / IT Technician Assistant

Responsibilities:

• Provide 1st level IT support and troubleshoot hardware, software, network, and CCTV issues;

• Install and maintain IT equipment, Microsoft 365 accounts, Active Directory, and network connectivity;

• Provide on-site IT support across multiple site offices;

• Maintain IT inventory, asset records, and technical documentation;

• Coordinate with vendors for hardware maintenance and repairs.

Requirements:

• Degree holder in Computer Science, Information Technology, or related disciplines;

• 2–3 years of experience in IT helpdesk or technical support roles;

• Experience in multi-site support environment is preferred;

• Hands-on experience with Microsoft 365 and Active Directory administration;

• Knowledge of network troubleshooting, CCTV systems, and basic IT infrastructure;

• Able to work independently, manage multiple tasks, and work under pressure;

• Good communication skills in English and Chinese;

• Candidate with less experience will be considered as IT Technician Assistant.

Working Location: 

• Lai Chi Kok  (5 minutes walking distance from MTR station)
   

Benefits

• Public Holidays

• Annual Leave: 12 working days per year

• Birthday Leave

• Group medical scheme with dental benefits

• Discretionary bonus